Unterägeri, Zug, Switzerland
Business leader in Software Development, Service Delivery, Business Operations, Marketing areas with strong enterprise IT experience and leadership skills. People manager, certified coach, successfully builds up, manages and develops organizational capabilities at multinationals. 10+ years Business Leadership / Line Management 5+ years Business (Operations) Management 5+ years Consulting Delivery / Project (Portfolio) Management 5+ years Sales Passionate leader and success-oriented team player with track record of growing and transforming businesses and organizations. Committed to customer success and business results with passion through execution excellence and lean-agile way of working. Calls for high responsibility and challenging situations. Always looking for innovation, easily adopts to changes and proactively acts as a change agent. Inspires people and teams, creates authentic and collaborative environment.
I ensure high-quality IT service delivery for a global portfolio of ALM, developer tools, and infrastructure services, meeting all SLAs and performance goals. I implement IT operations and development policies, ensuring compliance with regulations and driving continuous service improvements. I manage vendor partnerships, budgets, and contracts while optimizing costs through nearshore strategies and automation. I lead transformation from local to global operations, scaling the team with direct and indirect members across Europe and near shore locations. I transition legacy systems to cloud-based, state-of-the-art tools and introduce ITIL-based processes for structured operations. I expand the application portfolio covering global and regional applications. I introduce Agile methodologies, IT governance, and drive modern development practices such as code reviews and peer programming. I deliver robust, transparent services to over 5,000 global users, extend service hours, and continuously improve user satisfaction. I foster a culture of collaboration, continuous feedback, and professional development to build a scalable organization. I drive organizational transitions, including outsourcing, Agile adoption, and cultural transformation, ensuring alignment with business needs and objectives.
I developed new IT services, including data analysis and visualization, for a global R&D organization. I prepared and managed special projects, collaborating with suppliers and local teams to improve IT infrastructure and application efficiency. I led cross-functional initiatives to enhance IT services and operational performance, fostering strong stakeholder relationships and driving continuous improvement. In parallel, I served as a data expert, designing and implementing analytics and visualization systems to support strategic decisions for R&D and Finance. I integrated business insights using Microsoft and IBM technologies and coached users to maximize value. Key achievements included leading global application and service assessments, implementing a standardized Power BI-based management reporting system, and improving service levels provided by key R&D suppliers contributing to greater efficiency, transparency, and data-driven decision-making across the organization.
Managing portfolio of transformation projects, building up a new business unit providing digital solutions for financial institutes. Supporting acquisition and restructuring. Analyzing current production, financial, HR processes and related SLAs, KPIs and toolset. Preparing and setting up new operational processes and supporting organization.
Business and line manager in automotive software development unit. Managing team of Software Engineers (300+) delivering automotive software solutions. Established line management in agile environment (SCRUM / SAFe). Hired talents, improved individual competencies, organizational and engineering maturity and supported agile transformation and continuous software delivery. Established and managed core business operation processes provided insights for management decisions and governance to increase transparency, efficiency and quality of business and software development processes.
Managed largest Business Group in Hungary (Office). Increased market share and revenue, launched mainstream transition from on premise to cloud solutions through analyzing product market, driving competitive product strategy, business planning for the complete Office product line. Developed sales force for productivity solution selling. Introduced new demand generation engine for digital solutions in B2B / B2C. Led team of product marketing managers and coordinated teams in sales / delivery units to execute go-to market plan and (pre)sales strategy for on premise and cloud solutions in small, medium and enterprise customer segments.
Managed Hungarian Consulting Practice. Led teams of consultants / developers (50+). Reorganized consulting for scalability and extended portfolio with new services. Managed PnL / KPIs/ scorecard, portfolio of infrastructure consulting and software development projects presales to delivery with local and international delivery resources and subcontractors. I was line manager of consultants, architects, project / engagement and other line managers; conducted performance reviews / career development discussions. Hired and coached colleagues locally and across the Central-Eastern European region. I was responsible for selecting / managing our service delivery partners.
Managed Project Management Office with a portfolio of 100+ projects / international engagements per year. Increased maturity of project and operation management organization through scaling up existing processes, standardization, introducing quality control processes, driving agile community and knowledge transfer. Managed business operations (budgeting, business planning, forecasting, performance management, monitoring and reporting) and serving as the liaison between Services unit and other departments. Analyzed relevant technology / operation / sales / delivery data and provided regular and adhoc reports, business analytics and business cases for management decisions. Managed team of project managers, business analysts and administrative assistance.
I was responsible for project delivery at corporate and enterprise customers as a project manager. Managed several IT integration projects within agreed scope/schedule/budget both in public and commercial sector (10k+ users, budget $6M+).
As a technology consultant designed architecture of IT systems and delivered integrated solutions in a diverse IT environment working with different UNIX and Microsoft based technologies and platforms for midmarket to enterprise customers in Finance and Telecommunication sector.