Waterloo, Walloon Region, Belgium
With over three decades in the IT training industry, my journey has been defined by a commitment to excellence and innovation at Girardi-Kato. My expertise in customer relations, workshop facilitation, and presentations has enabled our team to deliver compelling e-learning experiences and drive knowledge retention. At the heart of my work is a passion for empowering individuals through education. Thanks to the collaborative efforts at Girardi-Kato, we've crafted training solutions that resonate across diverse clientele, fostering an environment where continuous learning and performance advancement are not just goals, but realities.
Working on a project with I.R.I.S. Professional Solutions Belgium in Brussels - coordinating with customers to define their business needs, Involved in deployment and configuration of the tool for the departments. Building use cases scenarios, analysing business needs translating these for technical development. Working with JIRA to manage the process of change requirements. Involved in UX, user acceptance testing .
Working on a project with Unisys Consulting Belgium in Brussels - coordinating with customers to define training program, delivering training courses, developing user guides, quick reference guides, e-learning as well as involved in testing, Involved in deployment and configuration of the tool for the departments. Building use cases scenarios, analysing business needs translating these for technical development. Working with JIRA to manage the process of change requirements.