Barcelona, Catalonia, Spain
◆ Build and grow our pluridisciplinary Tech Hub in Barcelona ◆ Deliver new applications ◆ Oversee innovative GenAI/AI/ML efforts
Global owner for Web and Video delivery & ongoing servicing. Digital Marketing/SEO added to my scope in July 2019. Virtual team of 74 people divided into 13 teams across 4 locations (Orlando, Barcelona, Singapore, Melbourne). 4 Directors and 2 Managers reporting to me. Main responsibilities: ◆ Operational strategy and senior leadership engagement, reporting of revenue and progress-to-goal ◆ Operational efficiency through process optimization, global alignment, and data-driven continuous improvement ◆ Capacity and budget modeling, dashboards and reporting ◆ Product leadership ongoing engagement, strategic and tactical guidance for roadmap of B2B SaaS product ◆ Vendor management, performance tracking and cost optimization ◆ Team growth and talent retention, career path definition across all functional roles (project managers, designers, support, digital marketing)
Global owner for Web and Video delivery & ongoing servicing. See above for details.
In charge of building, driving and integrating a new Video operations team following the acquisition of the Video product. Main responsibilities: ◆ Definition of team mission and roles, initial hiring to match rising demand ◆ Establishment of SOP, SLA and standard toolkit ◆ Design and roll-out of B2B, B2C or operational Product enhancements ◆ Integration of new team into broader organization, senior leadership engagement
◆ Domain analysis ◆ Requirements capture, business and technical scope definition ◆ Strategic alternatives identification and risk management ◆ Call for bids, competitive bid evaluation
◆ Full management of e-commerce portal projects, requirements capture ◆ Procurement management and supplier follow-up (France and India) ◆ Process implementation and change management ◆ Technical decision making (PHP, Prestashop), hosting setup, SEO