New York, New York, United States
Experienced Leader with 15+ years, across Asia, EMEA & USA, in all aspects of IT management and operations (project, support & infrastructure), business process improvement / alignment (Retail, Supply Chain & Logistic, Manufacturing...) and Digital strategy development to drive profitability Currently Chief Information Officer (CIO) at Louis Vuitton Americas: dedicated to leveraging cutting-edge & disruptive technologies to better engage clients, supporting strategic business goals (improve customer satisfaction, elevate brand desirability, explore new revenue streams...) and optimizing / securing IT infrastructure for USA, Canada and Latin America countries. Solid background on: ► Multicultural / cross-functional team and external vendors management ► Large scale and strategic global program implementation ► IT solutions linked to retail, wholesale & purchasing processes
Leading the IT team for the Americas region with the mission to build strong relationships with stakeholders & partners, implement innovative IT technologies (digital transformation, cloud computing, data analytics, GenAI...) & ensure robust cybersecurity measures to support Louis Vuitton strategic objectives
Heading-up operations & teams (digital factory & Center Of Excellence) of the Digital platforms, collaborating in the digital transformation by aligning teams, tools & data with company priorities : seamless omnichannel experiences, elevate brand desirability & personalized client engagement Replatforming / eCommerce (SFCC) / CMS / DataDriven / Cloud (GCP / Azure) / API (Mulesoft)
Led the manufacturing transformation program (Core Model definition, build & roll-out) : ensured program delivery & quality, overseen Project Managers & systems integrator, monitored budget… Smart Factory / Productivity / Traceability / Real Time Data / MES
Liaison between Business and IT vendor to organize, document and assess the business model during the Archive Database project for television news including electronic content management features: video snapshot, search engine, hyperlink...
Develop the company website