Greater Melbourne Area
E2E Supply Chain system optimisation and efficiency improvement
Plan to Win Program - Demand planning gold standard supported by SAP APO DP
Achievements - Achieved 100% CFR to customer stores during the 2009 festive season and maintained the CFR at 99% throughout January with minimal waste on the dairy portfolio. - Created and introduced in Excel the promotional inventory monitoring tool, improving the reporting turnaround time by 87.5% (from over 2 hours to under 15 minutes), and hence improving efficiencies reacting to additional inventory requirements in the event of over-performing promotions. - Created and introduced Excel product life calculator to assist Supply Chain in managing dispatch of stock with adequate remaining life as required by the customer upon delivery into each DC. Responsibilities - Management & replenishment of inventory of selected product portfolio within customer network to ensure satisfactory service levels within agreed inventory holding parameters and minimal waste. - Liaison with customer stakeholders as well as the CS team of the business to ensure achievement of DIFOH and minimal CFR impacts. - Facilitation of weekly collaboration process between the customer and the business. - Participation of weekly S&OP process internally within the business.
Accomplishments - Reconciled and closed US$3m of disputed claims that have been outstanding for over a year. - Effective management of National Retail customer claims under agreed measures. - Established processes monitoring and improving vendor marketing claim process efficiencies. - Improved inventory quality of assigned product portfolio by 20% within 2 months. Responsibilities - Product management of HDD and ODD portfolios, including and not limited to below: 1. Inventory management through management of orders and transfers of stock across 4 warehouse in Australia. 2. End-to-end product management including pricing, market and promotional strategies as well as various performance analyses. - Vendor management including reporting, claim submission, audit and payout follow-up with vendors, negotiation of vendor performance KPIs. - Planner training. - Customer (National Retailer) management including fulfillment, claim receipt, audit and allocation of vendor marketing funds for claim payouts.
Responsibilities - Product management of assigned product portfolio through the life cycle. - Order management of assigned product portfolio. - Inventory management of assigned product portfolio across 4 warehouses within Australia. - Vendor management including and not limited to: timely submission of required reports, marketing claims for audits and payouts, as well as bookkeeping of use of claimed marketing funds paid out by vendors. - Customer management including audit of customer claims and authorization of payouts based on agreed performance KPIs, as well as allocation of marketing funds for such payouts to customers. Accomplishments - Winner of Seagate "Excellence in procurement support" award in 2006. - Continuous improvement initiative to ensure accurate and timely capture of consignment stock levels and movements. - Improved reporting efficiency in Excel, reducing reporting turnaround of each planner by 75% (from over 20 minutes to within 5 minutes). - Established the Induction Manual for new employees.