Sydney, New South Wales, Australia
A strategic thinker with a Bachelor's degree in Criminology from UNSW, currently serving as an Intelligence Analyst at Procare Group where I apply my expertise in fraud investigations. My core competencies include constructive feedback, daily operations management, and conducting thorough fraud investigations that lead to actionable insights. At Procare Group, I've honed my skills in open-source intelligence, gathering information to expose insurance fraud and crafting clear, professional reports. Our team's collaborative efforts have enhanced client trust and fortified our fraud analysis capabilities. I bring a unique perspective from a marketing and administration background, ensuring that both the vision and the operational integrity of the services we offer are consistently aligned with our company's values and customer expectations.
- Using Open Source Intelligence to analyse insurance fraud forwarded by clients. - Strong analyst skills by following different traces to ensure information was gathered from the public domain. - Writing professional reports that are clear and succinct for clients and proofing reports written by junior and intern analysts.
- Administration tasks like organising meetings and meeting minutes, training new individuals to use POS systems and implementing organisational procedures to streamline processes - Creating social media accounts that successfully drove the business to more exposure and more sales in an increase of 15% - Worked closely with bosses to ensure their vision was applied in day-to-day operations in customer service.
- Detailed analysis of swimming form, strokes and breathing so that students may be stronger swimmers - Achieve results with tailored constructive feedback - Collaboration with team members in helping children progress in their swimming journey
- Leadership and teamwork skills used greatly by adapting to different environments - Problem solving skills were challenged due to the amounts of injuries we experienced, and an eye for detail to seek out dangerous actions - Multitasking by supervising own team and helping colleagues at the same time