Vincent Chen

ANZ Senior Banking Consultant/Home Lender

Mortdale, New South Wales, Australia

About

As a seasoned banking professional with over 6 years of experience, I have dedicated my career to helping individuals and families achieve their financial goals. My expertise lies in home loans, where I have successfully guided countless clients through the complexities of securing the right mortgage for their needs. Throughout my career, I have built a reputation for my deep understanding of the mortgage market, exceptional customer service, and a commitment to finding the best solutions for my clients. Whether you’re a first-time homebuyer or looking to refinance, I am here to provide personalized advice and support every step of the way. Let’s connect and explore how I can assist you in making your homeownership dreams a reality.

Experience

  • ANZ (7 yrs 8 mos)
    • Senior Banking Consultant
      Jun 2023 - Present · 3 yrs 1 mo

    • Home Lending Assistant
      Oct 2022 - Jun 2023 · 9 mos

      After opened thousands of personal accounts, hundreds of business accounts and business referrals and 50+ complex entity through CDD platform, assisting branch manager with compliance, reports, staffing roster, property service and maintenance, 4 times passing audit etc… As a fully graduated personal banker I have decided moving forward and focus on home lending direction in banking. During the last 2 months before I leave Randwick branch, I did 8 application sum up to $6m which result $2.5 m refinance and new purchase drawn down within 3 months and also leaving a health pipeline for the branch lenders. Continue follow up with AIP application where I can support my previous branch complete half year branch target which is 3.5m home loan drawn down. I received great compliments from our home loan capacity manager as role model for all banking consultant and even outperforming than many Home lending managers. I’m currently moving forward to Hurstville branch and continue to support customers with home loan needs in my local area and helping our people and community to thrive as an ultimate goal.

    • Personal Banker
      Nov 2018 - Oct 2022 · 4 yrs

      Experienced personal banker/ banking consultant worked in 11 different branches(volunteered to help out district staffing). Top 3 banker in district in FY18/19 with account opening and A-Z review (Need- based conversations) Top 3 borrowing lifestyle FY 20/21 with experience of 2X draw down 5 personal loan in a month time. Coaching capacity to help colleagues with tech and sales techniques as well as maintaining branch compliance and daily branch operations. Been Primary Teller in a busy shopping centre (Eastgarden) manage changes for ANZ business customers. Experienced in dealing with complex business entity Onboarding and making business referrals to business banker. Fully mortgage accreditation and knowledgeable in home loan products. Expertise in identifying home loan opportunity from walk in customers and leads as well as manage pipeline and exisiting customer base.

  • Operation Supervisor at Minghong Group
    Dec 2014 - Jul 2018 · 3 yrs 8 mos

    played a role in part of our family business as a supervisor in Mortgage loan department which has been running for more than ten years. We provide asset-backed loan for entrepreneurs of private companies and real estate developers. Spend A lot of time and effort in Credit analysing, background investigation, asset evaluation, debt collection and lawsuit preparation.

  • Shift Runner at Domino's
    Sep 2016 - Dec 2017 · 1 yr 4 mos

    Customer service, Food preparation, Pizza making and baking, cash and inventory control. One of the best Domino's in Australia. Every concert or football game was a great challenge. We have to be extremely fast and accurate to survive.

  • Relationship Manager at Rural Commercial bank of Shishi
    Dec 2015 - Jul 2016 · 8 mos

    Building up good customer relationship and promoting right type of financial product for right type of customer. I had the rotation from risk management to customer department therefore I also learnt a lot of risk management techniques and loan approval process.

  • School travel assist officer at NSW Department of Education
    2014 - 2014 · Less than a year