Viktoria Lacroix

Senior Vice President - Destinations & Partnerships at Go City | Advisory Council at ETOA | MBA

London, England, United Kingdom

About

Experience

  • Go City® (8 yrs 5 mos)
    • Senior Vice President - Destinations & Partnerships (EMEA & Asia)
      Nov 2024 - Present · 1 yr 9 mos

    • Senior Vice President - Destinations & Partnerships (EMEA)
      Jun 2023 - Nov 2024 · 1 yr 6 mos

    • Vice President - Destinations & Partnerships (EMEA)
      Sep 2019 - Jun 2023 · 3 yrs 10 mos

  • Global Market Manager at Voyage Privé
    May 2017 - Mar 2018 · 11 mos

    - Total markets management focusing on negotiation of the best deals for all Voyage Prive members across 8 countries and on maximising the production for our hotel partners (FR, UK, IT, SP, DE, BE, NL, CH) - Responsibility for Eastern European markets worth over 15 million EUR - Developing new partnerships as well as sustaining strong relationships with the existing partners in order to maintain high quality hotel portfolio - Competition surveillance by monitoring all competitor activities within B2B and B2C channels in order to anticipate and implement commercial/ marketing/ pricing/ actions - Analysing of web traffic and ad campaign performance to identify customer trends and facilitate maximising sales from a marketing budget - Negotiation, Competitor and market analysis, Benchmark, Sales planning, Relationship management, Account management, Target & Revenue Orientation - Achieving 45% YOY revenue growth

  • E-voyages Group (London Area, United Kingdom)
    • Contracts Manager - London
      Oct 2016 - May 2017 · 8 mos

      - Managing contracting and purchasing of accommodation and non-accommodation services (attractions, transportation, restaurants etc.) in London and Greater London as well as overseeing contracting and purchasing of these services in the rest of UK - Maintaining, developing and upholding existing supplier relationships with all key market segment suppliers as well as ensuring that the company obtains the most competitive market rates and conditions - Identifying new market segment supplier opportunities while constantly looking at additional revenue streams for all segments from all the markets - Contracting for required allotment needs of the company and compiling quotations and proposals for new and existing business for both – groups and FIT - Visiting suppliers and attending various networking events in order to build new partnerships while maintaining and strengthening the existing ones

    • Contracts & Purchasing Executive
      Mar 2015 - Sep 2016 · 1 yr 7 mos

      The role requires working on the daily group request requirements from our overseas customers from France, Germany, Canada and Benelux by sourcing suitable hotel availability that will match the requirements for every particular request in terms of price, location and any other special requirements the client might have. The key aspects are negotiating the best available and the most competitive rates and Terms and Conditions on every single occasion in order to increase the profit of the company as well as looking for new partners and cooperations. I also profited from attending various familiarization trips around UK in order to develop my brand knowledge as well as participating in networking events and meetings to build up my contact database. The role enabled me to strengthen my organisational, time-management, negotiation and problem-solving skills and developed my ability to work under pressure and under tight deadlines.