Viktor Erhardt

Director in Customer Success Management | Sales | AI Driven Innovations

Bad Homburg, Hesse, Germany

About

Senior business professional with more than 20 years extensive experience in IT & Finance and in driving revenue growth through sales and retention efforts within the Financial Markets, including Investment Management, Brokerage, Investment Banking, Corporate Finance and Corporate Communications. I am strategic thinker with proven capability in identifying opportunities, commercial packaging and negotiating. Specialities: • Solution Selling • Consultative Sales Approach • Collaboration & Leadership Skills • Client Retention Initiatives • Project and Program Leaderships My expertise is in consultative solution selling, managing client relationships and driving revenue growth in international multicultural environments.

Experience

  • SimCorp (9 yrs 11 mos)
    • Director, Customer Success Management
      Nov 2024 - Present · 1 yr 8 mos

      C-Level · Business Cycle · Account Management · Sales Processes · Customer Satisfaction · Solution Selling · Go-to-Market Strategy · Buy-side · Business Development · Generative KI · Technology Sales · C-Level Relationships · Customer Engagement · Business Strategy · Front to Back Office · Strategic Partnerships · Software Sales · Business Profitability · Business-to-Business (B2B) · Key Account Management · Sales Management · English · Communication · Customer Relationship Management (CRM) · Consulting · Executive Visibility · Executive Relationships · Business Process Improvement · · Verhandlungsführung · Presentations ·

    • Customer Experience Manager
      Mar 2020 - Nov 2024 · 4 yrs 9 mos

    • Regulatory Service Manager
      Aug 2016 - Mar 2020 · 3 yrs 8 mos

  • Société Générale Newedge (9 yrs 10 mos)
    • Vice President Sales Account Management
      Apr 2013 - Jul 2016 · 3 yrs 4 mos

      Identified, developed and implemented new business opportunities Provided market based product and regulation expertise and analysis of market conditions Managed efficiently a high volume of listed financial and commodity derivatives orders Liaised with external and internal partners in connection with derivatives execution and clearing

    • Associate Director
      Jan 2009 - Mar 2013 · 4 yrs 3 mos

      Launched exchange order routing systems Managed high volume of listed financial and commodity derivatives orders Liaised with external and internal partners in connection with derivatives execution and clearing Provided market based product and regulation expertise and analysis of market conditions

    • Account Executive
      May 2008 - Dec 2008 · 8 mos