Serbia
Manage operations • Maintained fitness center services by organizing center operations and procedures • Involved in hiring and training fitness personnel • Carried out health and safety checks on the equipment and site • Ensured own and staff members' first aid training is up to date • Delivered fitness training or coaching in sports activities • Ensured that club facility and equipment are always kept clean, attractive, and in compliance with company standards and local regulations • Managed maintenance, insurance, repairs and cleaning Liaison with customers • Provided clients with superior service and guidance as it pertains to their fitness needs • Planned and designed personal training plans for each customer • Handled customer grievances, complaints and questions in a prompt manner • Maintained high levels of customer care, often with a focus on avoiding loss of existing users Help with promotional activities • Planned and promoted special events for the gym, monthly, to drive member engagement • Designed activities to meet customer demand and generate revenue • Advertised the center to increase usage, which may include creating marketing material • Prioritized target activities and user groups, especially in local authority centers
Deliveries and collections of all stock Liaison and coordination with all suppliers on logistics and update of online systems (Trello/Google Drive) Quality control, assembly, and packaging of all printed orders Liaison and coordination with Fedex and clients on all Fedex shipments Updating online tracking spreadsheet and following up with Fedex and clients to confirm delivery and get updates in the case of delays Inventory, stock take, ordering and collection of all paper goods, production materials, branded gifts, and office supplies Preparation and organization of all packaging materials Organization of stock, drawers, sample boxes, portfolios, etc. Assisting with photo and video shoots
Teaching Associate Administration