victor santiesteban

Fashion Advisor at CHANEL

Chicago, Illinois, United States

About

I have worked for luxury retail stores, this has given me experience on high end clientele, merchandising and producing sales in the luxury divisions of retail by having a clear understanding of the demographics of the area where I have worked. My goals are to continue growing in the luxury retail division improving and learning through the journey. Specialties: management, sales, costumer service,logistics, organization, planning, coaching, teaching.

Experience

  • Fashion Advisor at CHANEL
    Aug 2021 - Present · 5 yrs

    I am a fashion stylist, my goal is to assist clients create a non verbal message to the world through their style, fashion focused but tailored to the clients best interest in mind.

  • Media Development Executive at PHMG
    May 2021 - Jul 2021 · 3 mos

  • David Yurman (8 yrs 3 mos)
    • Brand Ambassador
      Mar 2013 - May 2021 · 8 yrs 3 mos

    • Key holder/Wedding Specialist
      Mar 2013 - Mar 2013 · 1 mo

      Top seller for 6 years accounted in average for 40% of total sales on my store up to date, I sold $2.1 million in a $5.3 million store, I am on the top 10 sales representatives on the company working in one of the smallest revenue store. Brand entrepreneur, I assist sales in wedding to meet company sale goals, assist costumers with questions about current or up-coming products, assist on cleaning, adjustment and maintaince of already purchased merchandise. Assist managers in the merchandising of the floor. Clientele in the most personal level to achieve the highest costumer satisfaction and retention of clients. Open and close procedures.

  • Loro Piana (2 yrs 2 mos)
    • Floor Manager
      Feb 2011 - Feb 2013 · 2 yrs 1 mo

      5 people) advertisement, budget and inventory management.

    • Top Sales
      Feb 2011 - Apr 2012 · 1 yr 3 mos

      Leading annual sales since February 35% of total sales, goal achievement above 18% in overall, 16% in July, 135% in August, 59% in September, 100% on October. One to one, phone and E-mail sales, advertisement and suggestions of products. Sales representative (02/11) and Key holder (04 to current).

    • Key Holder
      Jan 2011 - Apr 2012 · 1 yr 4 mos

      Open and close store, manage inventory, manage money deposits, create work schedule, create email templates to contact costumers, merchandise the store's floor, create contacts for sales.

  • Intern at the Office of Distance
    Sep 2007 - Aug 2010 · 3 yrs

    Phone and email costumer service, management of inventory.