Lagos, Lagos State, Nigeria
I'm a Product Owner passionate about building AI-powered and enterprise software products that solve real business problems and deliver measurable customer value. At Avetium Technologies, I lead product initiatives across AI solutions and enterprise platforms, translating business objectives into product strategy, clear requirements, and delivery plans while working closely with engineering, design, and business stakeholders. My work spans AI products, enterprise portals, product discovery, PRD development, roadmap planning, user acceptance testing, and cross-functional product delivery. Before transitioning into Product Management, I built over seven years of experience across customer success, operations, enterprise partnerships, and fintech. That foundation gives me a customer-first approach to product development and enables me to balance user needs, commercial objectives, and technical feasibility. I enjoy turning complex business challenges into scalable digital products, particularly within AI, SaaS, fintech, and enterprise technology. Whether I'm defining product strategy, managing stakeholder expectations, coordinating delivery, or working alongside engineering teams to bring products to market, my focus remains the same: building products that create meaningful business impact. Core areas of expertise include: • Product Strategy & Roadmapping • Product Requirements Documents (PRDs) • AI & Enterprise SaaS Products • Product Discovery & User Research • Agile Product Delivery • Cross-functional Stakeholder Management • Business Process Design • Customer Experience & Journey Mapping • B2B Product Management • Go-to-Market Collaboration I'm always open to connecting with professionals passionate about Product Management, AI, enterprise software, fintech, and digital transformation.
Leading the strategy, planning, and delivery of AI-powered and enterprise software products, working cross-functionally with engineering, design, and business teams to transform business requirements into scalable digital solutions. Key Highlights Own product strategy, roadmap planning, and end-to-end delivery for AI and enterprise SaaS products. Lead the development of an AI Contact Centre platform, including AI Agents, knowledge grounding, conversation orchestration, and human handover capabilities. Drive product discovery, define product requirements (PRDs), prioritize backlogs, and manage Agile delivery across multiple product teams. Oversee the delivery of enterprise Admin and Partner Portals, ensuring alignment with business objectives and customer needs. Coordinate cross-functional teams comprising Engineering, Design, Cloud Infrastructure, QA, and Business stakeholders to deliver high-impact solutions. Define customer journeys, acceptance criteria, release milestones, and UAT processes to ensure product quality and successful adoption. Manage stakeholder communication, vendor engagements, and executive reporting to support strategic product decisions. Collaborate with leadership to shape AI, fintech, and enterprise software initiatives that improve operational efficiency and customer experience. Core Areas: AI Products • Product Strategy • Enterprise SaaS • B2B Platforms • Agile Delivery • Product Roadmaps • PRDs • Stakeholder Management • Customer Experience • Cross-functional Leadership
Working with Nigerian enterprises, financial institutions, and tech-forward organizations to build structured tech upskilling programmes for their workforce. Responsible for identifying, engaging, and closing corporate training partnerships across banking, fintech, telco, and professional services sectors. Focus areas include PeopleCert-accredited programmes in DevOps, Cloud, Cybersecurity, Product Ownership, Business Analysis, and Agile — delivered as sponsored cohorts and bulk enrolment partnerships. Primary decision-maker contacts: HR Directors, L&D Managers, CTOs, and Heads of Digital Transformation.
Led end-to-end product delivery for Rebble’s multi-chain B2B payment infrastructure and B2C crypto platform, shaping the future of payments in Africa. Defined product strategy and roadmap, wrote PRDs and user stories, and prioritised features based on user research, business impact, and cross-functional input. Delivered the MVP on schedule by driving tight cross-functional execution, improving engineering alignment, and reducing rework by 40% through validation frameworks and go-live checklists. Executed 150+ QA and API test cases to stabilise critical features including biometrics, WalletConnect/Solana, payment links, and P2P SLAs. Coordinated the beta rollout, increasing merchant onboarding speed by 25% and API success rate by 30%. Built scalable, reliable payment experiences by combining structured product processes, technical fluency, and data-driven decisions. Leveraged prior experience in customer operations to translate user pain points into product solutions that improve adoption, retention, and satisfaction.
Managed a portfolio of 500+ high-net-worth clients, ensuring end-to-end service in investment immigration and wealth advisory, achieving a 95% client satisfaction score. Led onboarding and engagement processes, improving time-to-service by 30% and streamlining cross-functional handoffs. Coordinated with internal teams to resolve client inquiries efficiently, reducing issue resolution time by 40%. Monitored feedback and implemented service enhancements, contributing to a 20% increase in client retention. Conducted detailed product walkthroughs and advisory sessions, translating client needs into actionable insights for product and engineering teams. Maintained accurate CRM records and reporting to support compliance, decision-making, and data-driven process improvements. Impact / PM relevance: Developed a deep understanding of user pain points and adoption patterns, which later informed product prioritisation and feature design. Built a repeatable, data-driven approach to translating client needs into actionable product insights; a skill that directly fuels product strategy.
• Led end-to-end collections operations for a CBN and FCCPC-regulated digital lending platform, managing Team Leads and frontline agents across early-stage arrears through late-stage delinquency, legal referral, and debt recovery • Designed and implemented collections workflows, treatment strategies, and escalation frameworks, segmenting the delinquent portfolio by risk profile and days past due to deploy differentiated recovery tactics across collection stages • Monitored team performance using AHT metrics, contact rates, promise-to-pay conversion, and recovery rates, setting targets, tracking adherence, and running structured coaching interventions for underperforming agents and Team Leads Coordinated with Product and Engineering teams to resolve platform issues affecting repayment processing and account visibility, translating operational collections data into structured product improvement recommendations • Ensured full compliance with CBN guidelines and FCCPC consumer lending regulations across all collections communications, account records, and documentation