Victoria Xaba

Traffic & Operations Manager | Creative Agency Ops | Workflow Design and Process Optimisation | Systems and Automation (ClickUp, Notion, Asana) | Project Delivery for NHS Trusts

United Kingdom

About

Hi stranger :) Since you landed on my profile, welcome! I build structure where there is chaos. I work in Operations and Project Management across creative agencies, startups, and project-heavy organisations. I create workflows, streamline processes, manage timelines, lead delivery, and make sure teams have what they need to get the work done. I like clarity, transparency, and moving things over the line without unnecessary noise. My background spans creative agencies, advertising studios, and complex project environments. In my current role, I manage multiple projects end-to-end, building plans, coordinating stakeholders, running sessions, and ensuring everything closes on time. The environment changes, the discipline doesn't. I am best known for: - Turning chaos into predictable delivery - Simplifying complex processes - Bringing structure, calm, and momentum Awards do not define me, but they reflect my impact, and I've been voted Employee of the Year, Rookie of the Year, and Best Newcomer across different companies. If your team needs someone who brings order, clarity, and progress, you will want me in the room. Chat soon!

Experience

  • Procurement Project Manager (Junior Consultant) at EcoVate Group
    Feb 2025 - Present · 1 yr 6 mos

    I manage multiple procurement projects for NHS Trusts from start to finish. I build project plans, manage timelines and milestones, coordinate stakeholders, run clarifications, lead evaluation and moderation sessions, and ensure projects close on time.

  • Traffic & Project Manager at Hoorah Group
    May 2024 - Jan 2025 · 9 mos

    Managed delivery across multiple clients and campaigns. Owned timelines, task allocation, capacity planning and workflow movement across the creative studio. Coordinated freelancers, supported HR activities and introduced improvements that helped the studio operate more efficiently. Key achievements • Implemented new workflows and SOPs that improved delivery efficiency and reduced bottlenecks • Supported HR functions including recruitment, onboarding, and culture initiatives • Awarded Employee of the Year for impact and agency-wide operational improvements • Managed delivery on high- visibility accounts, including Debonairs (Famous Brands) and Epson

  • FL Operations, Project & Traffic Manager at Fresh AF
    Apr 2024 - Aug 2024 · 5 mos

    Brought in to establish structure for a new creative agency. Built operational processes, set up workflows and tools, and ensured projects moved smoothly from briefing to delivery. Key contributions • Set up ClickUp, Workbook and implemented workflow structure for project and studio management • Created SOPs and training guides to establish consistent operating standards • Supported onboarding and trained the team on tools, processes and delivery expectations • Improved project handover clarity and reduced delivery bottlenecks

  • Traffic Manager at DarkMatter
    Jun 2023 - Mar 2024 · 10 mos

  • Junior Traffic & Operations Manager at Clockwork
    Jun 2021 - Jun 2023 · 2 yrs 1 mo

    Supported project delivery across multiple client campaigns. Managed timelines, capacity, task allocation and status reporting to ensure projects moved through the studio smoothly. Assisted with onboarding and operational processes as the team scaled. Key contributions • Managed traffic and capacity across creative and production teams • Coordinated timelines, risks and status meetings to keep work on track • Supported onboarding and training of new team members • Assisted with compliance documentation and KPI tracking Recognition • Awarded Best Newcomer of the Year for immediate impact and efficiency