Victoria Tsinari

Credit control specialist @ Optima SA | Financial Analysis, Customer Relationship Management

Greece

About

With over 18 years of experience as a Franchisee at NOVA Store, I have developed a keen interest in data analysis and how it can help improve business performance and customer satisfaction. I have completed multiple certifications from LinkedIn, such as Learning Excel: Data Analysis, The Non-Technical Skills of Effective Data Scientists, and Data Fluency: Exploring and Describing Data, to enhance my skills and knowledge in this field. As a Data Analyst, I am passionate about collecting, processing, and interpreting data to generate actionable insights and solutions. I have a strong technical aptitude and proficiency in programming languages, data analytics, and data visualization tools. I am also attentive to detail, self-motivated, and eager to learn new techniques and methods. My goal is to leverage my data analysis skills and domain expertise to support data-driven decision making and innovation at technology, retail and beyond.

Experience

  • Credit Control Specialist at Optima SA
    Jun 2024 - Present · 2 yrs 1 mo

  • Nova Store Franchisee at Self-employed
    Dec 2005 - May 2024 · 18 yrs 6 mos

    Financial and sales analysis, Customer relationship management, Cope up with standard operating and quality procedures, Safety engineer

  • Owner of Nova store rafina (ex-Wind) at E-bite
    Dec 2005 - Feb 2024 · 18 yrs 3 mos

  • Inbound Collection Representative at WIND Hellas
    Jul 2002 - Dec 2003 · 1 yr 6 mos

    Inbound Collections Representative Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Analyzed and checked invoices in order to be comprehensible to subscribers. Updated account information to maintain customer records