Plano, Texas, United States
Graduate Registered Nurse with a demonstrated history of working in the health care industry. Skilled in Emergency Nursing, Market Research, Management, Nursing and Training. Strong operations professional with a Bachelor of Business Administration with an emphasis in Management and a recent Nursing Graduate.
Delivered high-quality, hands-on patient care across multiple hospital units as part of the med-surg team, with a focus on floating to dependent floors, including the ICU and Emergency Department. Assisted with activities of daily living, vital signs monitoring, specimen collection, EKGs, and mobility support. Adapted quickly to varying unit needs and patient populations, demonstrating flexibility and strong clinical judgment. Collaborated with interdisciplinary teams to ensure patient safety, comfort, and continuity of care in fast-paced, high-acuity environments. Maintained accurate documentation and supported nurses in delivering efficient, compassionate care.
Supports the Family Advocacy Program by providing administrative and logistical assistance to enhance the delivery of services aimed at preventing and responding to family violence in military communities. Responsible for coordinating client intake, managing case records, scheduling appointments, and assisting in the implementation of outreach and prevention programs. Serves as a key point of contact for clients, staff, and external agencies, ensuring efficient communication and confidentiality in all matters. Maintains accurate documentation and supports the delivery of educational briefings and workshops that promote healthy family dynamics and resilience.
• Medical Records: gathering, processing, and delivering all incoming and outgoing patient records, scanning and documenting all records throughout the office day in and day out. • Answering phones: scheduling appointments, transferring to appropriate parties, answering patient questions, taking new patient information. • Allergy and Immunology: testing and treatment for patients identified by physicians, mixing serums, filling out appropriate paper work for insurance and prescriptions. • Patient care: rooming patients, injections, vital sign readings, gathering samples, assisting with treatments in office. • Billing: handling all lab billing and coding for office, accepting payments in office and over phone for patients.
• Experience filing claims and checking benefits with multiple different insurance companies and through online portals (Availity, Firstcare, etc.). • Gave on average two hundred injections per week for in office Immunotherapy patients. • Gave intramuscular injections of Kenalog to patients in office. • Checked patient vitals during new patient and retesting office visits. • Completed on average sixteen allergy testing sessions per week for both new patients and current patients. • Experience with pediatric allergy testing and immunotherapy injections.