Columbus, Ohio Metropolitan Area
Mathematics-loving professional with 9 years of banking experience in the Risk Management sector. Highly skilled at problem-solving and decision-making. A results-driven, independent thinker who approaches tasks in a methodical and organized manner. Takes pride in high quality work and has a keen attention to detail, thereby minimizing hasty mistakes.
• Leading the integration of Conversational Insights into Evee, a call summarization platform for call specialists. Coordinating daily cross-functional team discussions to collect feedback, define requirements, and ensure the solution is delivered on schedule while meeting department objectives • Led critical initiatives, including the development and successful launch of the Wire Scam Dashboard and Hourly Scams Report, to improve scam monitoring and prevention • Tracked and analyzed silent specialist calls, identifying trends and opportunities for process optimization to enhance customer experience • Designed, developed, and managed the 50 FCPS OKR (Objectives and Key Results) spreadsheet, streamlining goal alignment and performance tracking across teams • Prepared the department for audits and regulatory exams by ensuring compliance and confirming procedures are documented and implemented effectively • Played a key role as a software and technology liaison during the migration of First Republic Bank, ensuring seamless system integration and operational continuity
• Conducted data reconciliations between Finance and Risk teams to ensure accuracy in reporting metrics and resolve discrepancies • Executed monthly loan grade reconciliation analyses, identifying and correcting errors to maintain data integrity • Evaluated the performance of data systems and implemented enhancements to improve efficiency and reliability • Managed the Credit Authority Inventory list and facilitated credit authority requests for employees across various systems • Monitored and tracked performance metrics for the CDR platform decommission project, ensuring deadlines were consistently met
• Developed Business Banking (BB) credit risk reports and dashboards for senior management, leveraging tools like SQL, Excel, Tableau, Cognos, Alteryx, and PowerPoint to support forecasting, trend analysis, and performance evaluation • Designed, tested, and automated financial reports and dashboards, streamlining reporting processes and improving efficiency • Prepared and maintained 50 monthly Key Performance Indicators (KPIs) and risk metrics for BB loan portfolios • Coordinated and managed project timelines and report development across multiple BB teams during the decommissioning of the Credit Delivery Report (CDR) platform
• Analyzed transactional data to identify risks, trends, and potential suspicious activity related to money laundering, terrorist financing, and other criminal activities • Ensured compliance with federal and state laws and regulations to maintain account integrity and mitigate risks • Drafted and delivered comprehensive reports detailing findings on money laundering activities • Conducted case reviews for fellow investigators, significantly reducing errors and improving overall quality • Tracked and managed system defects as a User Acceptance Testing (UAT) tester for new investigative tools, ensuring reliability and functionality • Trained new employees and served as a go-to resource for investigators, providing guidance and resolving inquiries • Contributed to the successful resolution of an Article VII Consent Order, supporting regulatory compliance efforts