Massapequa Park, New York, United States
Accomplished Senior Product Manager (CSPO) with a track record of working with stakeholders to understand and execute on their goals. Extensive experience in Agile development, project delivery and product management. • Proven success in leading product development teams and driving product innovation • Strong technical skills, including experience with Agile development methodologies and project management tools • Excellent communication and interpersonal skills with the ability to collaborate with stakeholders at all levels • Skilled in managing multiple priorities, meeting deadlines, and delivering results in a fast-paced environment
• Aligned enterprise vision, product strategy, product backlog, and product roadmap with executive management through effective collaboration and communication • Defined features and technical user stories with partners (system engineers, technical leads, developers, testers, and customers) to ensure successful product delivery and customer value • Prioritized work within agile teams with skill and expertise, maintaining a comprehensive product backlog for future work and continually identifying product gaps and process improvements • Strategically identified innovative solutions by leveraging customer feedback with data to make informed product decisions and improvements for current and onboarding customers to deliver successful integrations, engagement, retention and growth • Managed expectations, provided timely status updates, and effectively communicated key messages to executive management and other key stakeholders, ensuring successful project outcomes • Mentored and oversaw Junior Product Owners and System Integrations Analysts, cultivating a culture of growth and development within the team • Successfully launched company's first Apple Store and Google Play Store application, managing the rollout and providing day-to-day operational support • Managed backlog and development of four products across three agile development teams, consistently meeting project deadlines and exceeding expectations
• Drove the development of successful solutions by leading product offerings from inception to implementation, engaging with existing and prospective clients to gather information needs and identify functional requirements • Collaborated with internal and external stakeholders to develop strategic solutions and ensure effective onboarding of new clients, playing a key role in the growth and success of the company • Maintained detailed project plans for seamless execution and successful outcomes, including product enhancements, task lists, archives, contacts, records, contracts, and deadlines • Gained extensive SDLC experience by contributing to the development and deployment of the eInvoice product, which standardized industry invoice submission for over 1,000+ vendors, resulting in significant corporate time saved and streamlined internal efficiencies
Collaborated on special projects, client events, and quarterly business meetings, while working closely with the sales team to develop and implement key account strategies and client solutions. Acted as the subject matter expert on all new client integrations into financial products. Demonstrated client-focused communication skills in facilitating the monthly billing process with current and prospective clients. Provided effective leadership and oversight for daily accounting functions, overseeing more than 20 accounts.Frequently recognized by management for dedication and dependability. • Hired as part time employee and was offered full time position upon college graduation. Promoted rapidly to management position. • Gained extensive and invaluable experience communicating and working with clients, vendor and creative agencies.