Victoria Mason, MS

Product Designer | Healthcare SaaS • AI Smart Glasses

Kailua, Hawaii, United States

About

Product Designer with 5 years of UX/UI experience specializing in Healthcare SaaS and emerging tech, including smart glasses and mixed reality interfaces. I combine UX research, data analysis, and visual design to build products that are both intuitive and measurable. My background in marketing and NGO consulting gives me a cross-functional perspective that goes beyond the design layer — I think about users, stakeholders, and business goals together. I'm comfortable owning a product from discovery through delivery. Currently open to: Senior Product Designer or UX Lead roles in Healthcare SaaS or spatial design (smart glasses/ AR/VR).

Experience

  • UX Consultant at Trigger XR
    Jan 2026 - Present · 7 mos

    - Conduct comprehensive UX audits of XR products, delivering actionable recommendations aligned with industry best practices to drive measurable improvements in business KPIs - Translate the latest spatial design research into practical, client-ready insights that inform product strategy and design direction - Produce wireframes and annotated deliverables for seamless handoff to design and development teams - Communicate design rationale through annotated, client-facing pitch decks that build stakeholder confidence and support buy-in

  • COPE Health Solutions (4 yrs 9 mos)
    • Lead Product Designer
      Oct 2023 - Mar 2026 · 2 yrs 6 mos

      - Led the design of workflow-heavy enterprise healthcare software, converting business requirements into wireframes and prototypes, conducting usability testing, and maintaining consistent design patterns throughout the project lifecycle. - Collaborated with cross-functional teams, including product managers, engineers, SMEs, and compliance leads, to ensure design solutions aligned with product strategy and technical specifications while advocating for user-centric approaches. - Conducted audits of existing systems and recommended streamlined information architecture and workflows based on insights from SME interviews and competitive analysis. - Implemented a new design system and conducted design quality assurance to ensure visual consistency, responsiveness, and compliance with WCAG standards.

    • Marketing Coordinator
      Jul 2021 - Oct 2023 · 2 yrs 4 mos

      - Developed landing pages resulting in an average 55% increase in lead capture - Assumed end-to-end responsibility for strategizing, designing, and executing monthly content calendars across various marketing channels - Generated marketing reports and lead monthly meeting to provide data-driven insights to directors and COO - Increased average open rates by 18% and average click rates by 6% in MailChimp campaigns

  • UI/UX Intern at Tattoodo
    Nov 2022 - Jul 2023 · 9 mos

    - Conducted user research and testing to inform design decisions and improve user experience - Utilized Figma to prototype design concepts based on user feedback and key business metrics - Performed UX audits on website and mobile services, user flows and design components - Contributed to the development of building a new design system and component library

  • Content Manager at kraftworx
    Jul 2018 - Jul 2021 · 3 yrs 1 mo

    - Manage/design company website - Manage email and online marketing - Curate and edit company blog content - Coordinate business to business events with current clients

  • Ecommerce Manager at Peri Cotton, LLC
    Dec 2016 - Feb 2018 · 1 yr 3 mos

    - Develop company website - Manage paid Facebook/Google Ad Word advertisements - Manage organic Facebook/Instagram content - Oversee hiring of independent contractors - Contact manufacturers for product development and pricing negotiation