Lithonia, Georgia, United States
My name is Victor Brown, I am a dynamic business professional with a strong foundation in supply chain management and enterprise systems, bringing a results-oriented mindset and a proven track record of driving operational efficiency and cross-functional alignment. With experience at top-tier organizations such as Accenture and Caterpillar, I have led initiatives that optimized financial planning, procurement, and inventory processes through the strategic use of SAP, Salesforce, and Power BI. My work has consistently focused on leveraging technology and data to deliver measurable business outcomes. I hold both an MBA and a BBA from Clark Atlanta University, where I graduated with honors and earned recognition as a five-time scholar-athlete. I am SAP-certified and Bloomberg Market Concepts certified, with a strong passion for continuous improvement, innovation, and impactful collaboration. I thrive in fast-paced environments and remain committed to driving meaningful value for organizations and clients alike.
•Analyze and collaborate with developers, programmers, and designers to identify the root cause of system issues and determine appropriate solution options. •Configure, maintain, and support existing installations of WMS software solutions. •Research, identify, analyze, and fulfill the requirements of all program users. •Liaise with customers to identify the source of issues. •Conduct research on issues related to software products, languages, databases, and system data to identify and resolve problems. •Recommend, schedule, and perform software improvements and upgrades. •Monitor and test fixes to ensure reported issues are fully resolved.
• Led software implementation for a major U.S. retailer, enhancing merchandise financial planning and increasing forecast accuracy by 18%. • Developed a cross-functional product enablement strategy, reducing IT and supply chain misalignment by 25%. • Automated reporting with Power BI dashboards, saving over 12 monthly hours and increasing stakeholder visibility. • Assessed treasury systems and delivered SAP integration improvements, driving a 30% drop-in post-implementation support through targeted end-user training.
- Member of the inventory management and logistics team, in charge of organizing items for the 113 scholars who attended the summit. - Member of the summit's financial team, ensured that all out-of-state scholars received funds on schedule. - Assistant to the electrical team with audio, video, and any other technical difficulties that occur. - Contributed to the summit's construction and ensured that all posters and tags were distributed to 113 scholars.
• Improve mail processing accuracy and efficiency by managing 100-250 packages daily, streamlining, sorting, and distribution processes to ensure prompt delivery across campus. • Reducing delivery delays by being the primary liaison for mail-related inquiries, partnering with seven departments and external partners to resolve processing issues and provide real-time updates. • Implement tracking and reporting tools to track package flow and delivery accuracy enabling data-driven improvements by increasing operating efficiency.
• Streamlining machine order processes using SAP, CMOPS, and Salesforce, accelerating delivery timelines, to heighten customer satisfaction with the organization. • Developed a Power BI dashboard integrating EVIZ, Salesforce, and Excel data to enable real-time performance monitoring and enhance decision-making across the organization. • Presented for stakeholders at all levels, using program insights to implement strategic decisions and supporting precise supplier records leading to a $20,000 reduction in billing discrepancies and a 20% enhancement in supplier relationships for the organization.