Singapore
Lazada, Daraz, Miravia
P&L owner for User Growth, User Incentive, User Engagement, Marketing, Customer Care (Channel Management, CXP & SXP, Product Solutions)
P&L owner for User Growth, User Incentive, User Engagement Customer Experience, Seller Experience, Live Channel Management, Product Solutions
User Growth, User Incentive, User Engagement
P&L owner for US$ 1 billion voucher mechanics Product and product ops leader
Embarked on the entrepreneurial journey as an early executive member of the start-up with responsibilities covering strategy, product, operations, project management, investor relations, etc. Wore many hats and took on roles such as Chief of Staff, Indonesia Country Head, Head of Investor Relations, etc. Scaled the business to Series A+ with over 70 employees. Axinan (now igloo) is a venture-backed SEA InsurTech startup which offers smart insurance coverage for digital economies by building innovative and proprietary tech, on-demand, high frequency/ low premium products and providing seamless service to digital users. Our clients include Alibaba, Shopee, Lazada, Bukalapak, Tokopedia, Bhinneka, Shippit, Sompo Insurance, FWD Insurance, Zurich Insurance, Merchantile Insurance etc. Our products include ecommerce logistics insurance (loss & damage in transit, return shipping), electronics (smartphones, laptops etc) and home category goods protection/insurance, travel insurance, etc.