Vicky T.

Sales Enablement Specialist | Sales Effectiveness Trainer | Making People Successful

Singapore

About

Vicky specializes in building systems that drive sustained seller performance, not just learning activity. With extensive experience across Sales Enablement, Sales Programs, Customer Success, and CX, she partners with senior sales and revenue leaders to translate business strategy into clear enablement priorities, scalable programs, and measurable performance outcomes. Her work sits at the intersection of strategy, programs, and execution. She designs enablement ecosystems that combine: -Sales strategy and GTM priorities -Role based sales programs and capability journeys -AI powered practice, assessment, and insight -Manager led coaching and reinforcement -Workflow embedded tools and decision guides Vicky has led and scaled sales programs across Lead Generation, SMB, Commercial, and Enterprise teams, aligning enablement initiatives to revenue motions, productivity goals, and regional growth strategies. She is known for: 1) Building strategy led enablement roadmaps tied to business outcomes 2) Designing sales programs that integrate learning, practice, coaching, and field execution 3) Scaling manager coaching capability as a core performance lever 4) Using performance data such as practice assessments, call analysis, and manager scoring to continuously refine enablement strategy 5) Moving organisations away from static playbooks toward operational systems that reinforce behaviour change over time Her approach blends strategic intent with operational discipline, ensuring enablement is prioritised, adopted, measured, and sustained at scale.

Experience

  • Director, Sales Enablement APJC at Cloudflare
    Jun 2023 - Present · 3 yrs 2 mos

  • Zendesk ()
    • Director, Global Enterprise Sales Enablement
      Feb 2023 - May 2023 · 4 mos

    • Head of GTM Sales Enablement APJ/APEJ
      Jan 2019 - Feb 2023 · 4 yrs 2 mos

  • Sr. Manager, Media Ops Enablement - APAC at Facebook
    Oct 2017 - Dec 2018 · 1 yr 3 mos

  • Customer Success - Asia Pacific at Zendesk
    Feb 2016 - Oct 2017 · 1 yr 9 mos

  • HootSuite Media Inc. (4 yrs 1 mo)
    • Head of Social Media Coach - APAC
      Feb 2014 - Jan 2016 · 2 yrs

    • Manager, Social Media Coach - North America
      Jan 2012 - Feb 2014 · 2 yrs 2 mos