Hong Kong, Hong Kong SAR
Over 5 years comprehensive banking experience specialising in end-to-end AML/KYC compliance, transaction surveillance, fraud risk prevention and regulatory remediation across Hang Seng Bank, HSBC, Citibank and AEON Credit Service (Asia) Co. Limited. Well-versed in HKMA regulatory requirements, PEP/sanctions screening, high-risk client CDD/EDD review, scam case investigation and cross-department risk collaboration. Capable of handling high-volume fraud alert cases, compiling formal investigation reports and executing bank-wide risk mitigation projects. Immediate availability.
* Handle high-volume branch scam and fraud alert cases, provide on-site risk consultation and crisis support for customers with suspicious high-value transactions to reduce customer financial loss * Conduct pre-investigation account activity review, draft formal case investigation reports and coordinate with ADCC to launch group-wide scam prevention campaigns * Resolve escalated fraud-related customer complaints, streamline internal case filing workflow to optimise overall case handling efficiency
* Perform transaction surveillance alert triage, full-cycle KYC renewal and client de-risking remediation projects in strict compliance with HKMA guidelines * Deliver CDD & EDD assessments for high-risk portfolios, administer voluntary client exit procedures and balance regulatory compliance standards with customer experience * Monitor progress of overdue compliance remediation tasks and submit regular risk performance reports to senior management
* Conduct full-cycle fraud case investigation and transaction pattern analysis to support legal risk evaluation and case final disposition * Consolidate and validate evidence for high-priority investigation cases, escalate complex cross-functional fraud matters to senior investigation management
* Leverage data mining frameworks to monitor financial product marketing performance and design targeted customer promotion initiatives * Coordinate cross-departmental project rollout, conduct market benchmarking research and prepare monthly P&L analysis reports for management decision support
* Analyse customer profiles and transaction databases to identify suspicious activities, minimise regulatory penalties and protect the bank’s brand reputation * Undertake core AML regulatory investigation workflows to ensure full alignment with internal policies and Hong Kong anti-money laundering ordinances