Sacramento, California, United States
I was the Medical Clerk for the Front Office department with administrative support. I primarily handled all inquiries on medical records between provider's offices and patients. Additionally, I contacted established patients for rescheduling, referrals and authorization requests, and prescription clarifications. I was also responsible for office supply inventory for front and the back office.
I was the Graphic Designer for BeMe Health, a remote behavioral health tech start-up. I primarily supported the product team and worked cross-functionally with the business and clinical teams to meet the creative needs of the company. My responsibilities includes: formulating UX/UI concepts with product managers and execute designs for the mobile application and website, coordinating with the CBO and marketing team to produce marketing collateral for BeMe's partnerships with healthcare companies, and collaborating with the teen advisory board and interns to produce social media and advertising graphics to drive mobile downloads on various social platforms. Other responsibilities: - Produced branded illustrations and collateral associated with products and brand identity - Conducted research in advertising and marketing for social media campaigns - Created e-mail design templates - Assisted in slide deck support - Produced and maintained clickable prototype of mobile product via Figma
I was a design intern for BeMe Health, a remote behavioral health tech start-up. As an intern, I was responsible for creating the initial wireframes and designing them into mockups to produce a live prototype for potential healthcare partners.
- Managed entire dining process for dine-in patrons for both lunch and dinner shifts - Operated POS system efficiently with minimal errors and handled financial transactions - Produced alcoholic beverages and served to dine-in guests in a timely manner - Provided exceptional customer service and resolve several complex conflicts - Maintained server and bartending stations by continually restocking items and cleaning areas - Answered multi-line phones for to-go orders, reservations, and questions - Possess the ability to serve banquet/private parties up to 40 guests - Trained employees at all levels (host, cashier, food server, server, bartender)
- Supervised front of house staff and oversaw daily operations for both lunch and dinner shifts - Handled financial transactions along with server reports on Microsoft Excel - Provided exceptional conflict management between staff and guests