Singapore
Hi, Iβm Vicki, and Iβm passionate about creating organizational value through data, innovation, and technology. I graduated with a Honors Bachelor of Science degree in Digital Supply Chain from Singapore Institute of Technology, and a Diploma in Information Technology from Singapore Polytechnic. I'm keen to leverage my interdisciplinary background to drive digital transformation, improve user experiences, optimize processes, and promote corporate sustainability. From designing data-driven visualization workflows in business marketing and digital logistics, to developing full-stack applications, to rapid prototyping for industrial engineering, I continually bring a results-oriented mindset and a strong commitment to excellence for every task, while honing hands-on competencies across analytical problem-solving, collaborative project management, and strategic decision-making. As I embark on my professional journey, I'm eager to learn more resource allocation strategies to streamline and enhance operational efficiency. I also enjoy learning new skills and connecting with diverse professionals. Feel free to reach out for discussions or collaborations :') PS I'm a huge PokΓ©mon fan!
π Assigned to Customer Service department, in-charge of 4 customer sites with over 50 buyers across Fabrinet (Thailand) and Fabrinet West (United States) Job Scope β’ Mainly handled customers' brands including AVAGO, BOURNS, BROADCOM, DIODES, ECS, EPSON, INTEL, MARVELL, MICROCHIP, NANYA, NXP, OMNIVISION, ONSEMI, REALTEK, RENESAS, RICHTEK, SCIOSENSE, SILERGY, SKYWORKS, ST, STACKPOLE, TDK and XLINX β’ Manage purchase order (PO) through manual and electronic means, ensuring accurate alignment with product pricings and minimum order quantity (MOQ) etc. β’ Plan and coordinate weekly outbound schedules following CIF/ Ex-Works incoterms and $500 minimum nett sale billing β’ Procure forecasted demand, maintain necessary inventory levels through pull in/push out/cancellation/ stock sharing between sales location (SLoc) requests, and track days inventory outstanding to best meet weekly latest fluctuating demands β’ Review and perform Account Reconciliation (AR) in compliance with MO10/ NE05 payment term policies to ensure offset alignment between Fabrinet bank statements and WT ledgers β’ Serve as daily liaison between Fabrinet (buyer) and WT teams (trade compliance, vendor supplier, warehouse) to address and resolve order fulfillment/ shipment issues such as customs clearance, Export Control Classification No. (ECCN)/ End of Life (EOL) parts, lead time updates, and purchase request (PR) discrepancies etc. β’ Timely compile and distribute supplier reschedule reports, ensuring both internal and external stakeholders are kept informed of order statuses, inventory levels, and any other issues β’ Work with local and overseas Sales and Product Marketing departments to defend existing business relationships while pursuing opportunities for incremental business eg. RFQ support for new parts β’ Assist with all other related ad-hoc tasks ie. automation of manual AR tally using Excel Macros/ VBA, identification of data outliers using Excel functions (Filter/ Sort/ VLOOKUP) and PivotTables
Job Scope β’ Develop two web-based tracking systems using HTML, CSS, and Javascript, integrated with Power BI dashboards, and hosted front-end on Neocities, to facilitate real-time monitoring of inventory level according to various outlet usage demands, supporting the reestablishment of appropriate reorder points in accordance to safety stock for over 50 stationery and sticker sheet SKUs β’ Process customer orders via phone calls and in-house WordPress e-commerce platform accurately, fulfilling island-wide delivery requirements through efficient coordination of central kitchen capacity, drivers deployment scheduling and transportation routing using Microsoft Excel and Google Maps β’ Work closely with CEO, COO, and other Trainees in various F&B business development and hands-on operation ventures across daily production tasks, weekly mobile sales events, and rostered outlet shifts using EPOS and Loyverse POS systems
Spearhead capstone project research involving Digital Twin Proof-of-Concept (POC) and conduct comparative analysis of data visualizations (local vs cloud) to facilitate Value-Added-Services (VAS) levels analysis for Operational Excellence (OPEX) Department at CEVA: β’ Configure cloud architecture based on simulated vs real-time IoT data with Azure cloud services ie. Resource Group, Storage Account, Event Grid β’ Conduct costs-benefits-analysis comparing IoT Sensors Deployment with Azure IoT Central Dashboard vs Power BI Dashboard from built-in Robot SD Card vs Digital Twin with Locally-Hosted Notebooks and Machine Learning Website β’ Develop prototype dashboard in Power BI, while testing feasibility of integrating Azure Data Explorer Cluster to statically visualize data from Azure Digital Twins β’ Develop validation dashboard in Power BI, with pipeline to preprocess actual data on in-house VAS level schedules sourced from in-house BIMS portal β’ Develop full-stack machine learning models (decision tree, k-nearest-neighbor with and without cross-validation, linear regression, random forest) website for predictive maintenance analysis via confusion matrix classification report generation (F1-scores, precision, recall, and support) based on uploaded Excel data from public GitHub repository β’ Design of VAS level conveyor/robot layout using 3D model engine ie. Blender for integration to 3D Scenes Studio based on initial floor plan created in SmartDraw β’ Write Python scripts and Jupyter notebook with connection to Power BI for simulation and analysis of robot utilization and SKU data β’ Set up GitHub project repository to monitor and manage milestones of overall progress following Gantt Chart and budget constraints β’ Took charge of report-writing and slides content creation, with presentation on Results/ Next Steps section as part of Mid-Term and Final deliverables π― I achieved "B+" grade for my project deliverables.
In addition to previous tasks, Job Scope β’ CAD modeling and design of company merchandise (keychains) for distribution to customers during Innovation Week, assisting with its 3D printing during prototyping (pre-mass production) phase β’ Demo simulation model of my past project using Oculus Meta Quest 3 headset to customers at Virtual Reality (VR) Showcase booth during Innovation Week, assisting in setup for all necessary wirings β’ Design Excel template to monitor manpower productivity by activity breakdown across 10+ weeks, with identification of key maintenance alarm codes and analysis of solutioning provided β’ Develop 24 variations of simulation models using Visual Components software, supported with statistics of different layout configurations, to identify optimal layout and resources allocation β’ Perform additional statistical analysis in Excel to maximize machine run time and overall VAS workers productivity based on above simulated variables, consolidated into PowerPoint as handover documents for Logistics Analyst Intern and Solution Team Manager β’ Led research and procurement of necessary hardware for Automated Conveyor Feeder Proof-of-Concept (POC), creation of technical documentation for prototype workflow, programming of Arduino board for stepper motor movement β’ Main support for all other related ad-hoc tasks ie. conducting maintenance costs studies of servicing reports in Excel using VBA Macros, analysis of picking station productivity based on volume of B2B to B2C customers, technical writing of handover documents including instructions on Excel data analysis, VR headset configuration, simulation model layout setup etc. π― I achieved "A" grade for my work contributions.
πΊοΈ During my internship, I had the privilege to collaborate with the Innovation Project/ Robotics and Automation Manager, and Innovation/ Automation Project Executives, contribute meaningfully to internal IoT deployment and simulation modeling projects by self-learning new software such as Autodesk Fusion and Visual Components, and participate in site visits to witness GTP warehousing and logistical automations such as AGVs, AMRs and ASRS at other hubs beyond my office at HB9 (Blue Hub). π― I achieved "A" grade for my work contributions.
π In SIT, I was enrolled in their Engineering Cluster's Bachelor of Science degree programme in Digital Supply Chain. π» In the Information and Communications Technology (ICT) domain, my coursework includes Cyber Security Fundamentals, Machine Learning, and Web Systems and Technologies, equipping me with skills in artificial intelligence algorithms and full-stack development, basic pen-testing, and software engineering using Python, C, and Burp Suite. π οΈ In the Engineering domain, my coursework includes Industrial Internet of Things and Data Analytics, and Systems Modelling and Simulation, equipping me with skills in workflow automations using I2C/SPI devices and Arduino microcontrollers, and system optimizations using FlexSim. π In the Supply Chain Management (SCM) domain, my coursework includes Operations Research and Risk Management, and Supply Chain Solutions Design, equipping me with skills in what-if analysis, decision modelling and logistics strategizing using Excel Solver/ Goal Seek. β»οΈ Additionally, my studies have an emphasis on Sustainability Measurement and Management, equipping me with the ability to enhance operational efficiency of business models through measurable efforts like Carbon Accounting and Green Finance, while addressing Environmental, Social and Governmental (ESG) considerations in alignment with global standards like the United Nations Sustainable Development Goals (UNSDGs). πΌ Beyond academics, I gained hands-on experience through a 7-months work-study program at CEVA Logistics, a 3-months internship at PSA BDP, and a 1-month student helper role under DSC Programme Leader Prof David Lin. These experiences have allowed me to apply theoretical knowledge to real-world challenges, strengthening my problem-solving skills and technical proficiency in research and development (R&D) initiatives. My academic performance, scholarship, and merit bursaries collectively reflect my commitment to excellence in achieving a Honors degree.
Job Scope β’ Build website using Flask linked with Azure database for CRUD operations β’ Build website using Dash and Flask frameworks to simulate macroeconomic factors in supply chains through charts generation via Plotly.Js β’ Conduct research on Sentiment Analysis and its applications in Supply Chain demand planning, with a set of slides, posters, and a 5-pages report π― Prof-in-Charge highlighted my potential in Research and Development (R&D), and expressed interest in extending my contract to continue on during school-term; which I declined, as I needed to focus on my studies for the next trimester.
Job Scope β’ Develop simulation model using Visual Components software, to access feasibility of implementing automation in supplier warehouse, supported with statistics of manual vs automated logistics context β’ Develop Power BI dashboards to facilitate transition from Excel for improved visualization of relevant metrics such as total operational time, actual utilization percentages, and VAS scheduled activity insights of Fanuc palletizing robot, Nachi kitting robot, and Levels 2 and 4 in general β’ Develop front-end web interface using HTML and CSS, and wrote back-end functions in JS to calculate and render Chart.js visualizations of data recorded by IoT sensors β’ Main support for all other related ad-hoc tasks ie. maintain Excel for stock-taking of B.Lab inventory, research of robotics technical specifications for creation of pitch decks, UI/UX wireframing and prototyping using Figma platform of Proof-of-Concept (POC) application done in collaboration with a local University π― I achieved "A" grade for my work contributions.
π Assigned to Innovation Overhead department, comprising of the Head of Innovation, Innovation Project Manager, and Innovation Project Executives. Job Scope β’ Hardwire infrared (IR), light dependent resistor (LDR), and proximity sensors, and configured connections over in-house Wi-Fi networks to Arduino UNO and ESP32 microcontrollers based on pinout diagrams drawn using Fritzing β’ Assist with programming, CAD model, and 3D printing of Internet-of-Things (IoT) sensor accessories eg. casings and mountings using Arduino IDE, Autodesk Fusion and UltiMaker Cura/FlashPrint software respectively β’ Deploy configured IoT sensors using Azure IoT Central cloud service, to conduct data analysis of robot utilization percentage, operational hours, and actual utilization time on Value-Added-Services (VAS) levels 2 and 5, presenting relevant metrics in Excel and PowerPoint reports β’ Develop simulation model using Visual Components software, to showcase warehousing automation solutioning on level 3 ie. Automated Storage Retrieval Systems (ASRS), Automated Guided Vehicles/Autonomous Mobile Robots (AGVs/AMRs), Goods-to-Person (GTP) technologies, and Industrial Conveyor Systems
πΊοΈ As part of the university's Applied Learning pedagogy where SIT DSC undergraduates will undertake an 8-months Integrated Work Study Programme (IWSP) with a company of their choice, I applied for the company, BollorΓ© Logistics Singapore Pte Ltd. As of July 2024, the company has been acquired and rebranded to CEVA Logistics Singapore Pte Ltd. π― I achieved "A" grade for my work contributions.