Ho Chi Minh City, Vietnam
5+ YOE as Product Manager in SaaS products. Proficient in analyzing business and functional requirements and conducting impact analysis. Skilled in data mining using SQL. Professional certificates: IIBA-CCBA, Scrum-PSPO I
CargoMart (SaaS)
Product: Guardian (SaaS) - An interactive map to track real-time movements of 13k+ vessels in open sea & automatically detect vessel events at 1k+ terminals globally based on AIS and geofencing. Key modules: AIS (GPS) Processing, Actual Event Detection, Vessel Schedule, & Notifications. Achievements - Drove a 30% increase in signups following the launching of Premium tier, expanding product exposure to 32 additional countries within 3 months. - Increased the accuracy of event detection logic from 62% to 90% by leveraging data mining techniques and implementing rigorous validation logic, significantly improving the platform’s reliability and user trust. - Introduced and applied a comprehensive Scrum framework to the project team. - Proposed the first ever document standards which are applied to all projects. - Was awarded "Best Growth of 2022" for the outstanding pace of growth.
- Collaborated with department heads to elicit and analyze complex business processes. - Proposed IT solutions utilizing Redmine to simulate and optimize business processes, resulting in significant reduction in operations time. - Conducted data analysis using SQL to assess business performance periodically. - Built live dashboards on BI tool for all F.O staff to monitor and track KPIs, assisting them in proactively identifying areas for improvement to achieve targets.