Vi Pham

Content Experience Operations | Professional Scrum Master | Google CSSI & SMASH Stanford Alumnus

San Francisco Bay Area

About

Hello!👋🏼 I’m Vi Pham, a passionate and detail-oriented student from the Bay Area, currently pursuing a Certificate of Achievement in Professional and Technical Workplace Skills through the YearUp training program. My tech journey is a beautiful work in progress! With a solid foundation in technical and analytical skills, I thrive in streamlining processes, implementing effective methods, and guiding projects to success. Collaborating with others is where I shine, allowing me to unleash ideas and build a sense of community. Beyond my professional endeavors, I am a dedicated music producer, bringing creativity and a unique perspective to every project I undertake. The blend of strategic thinking from technology and the freedom of musical expression keeps me driven and inspired. As I continue my professional journey, I am excited to apply my classroom learning in real-world settings. I am actively seeking internships and professional opportunities to contribute to and learn from dynamic project teams. Let's connect and explore how we can create something amazing together!

Experience

  • Content Experience Project Analyst at Salesforce
    Feb 2024 - Present · 2 yrs 6 mos

    - Spearhead the development of a department-wide report, consolidating crucial information and resources sourced from various channels. The report optimizes access to essential data and serves as a platform to spotlight company and department updates, delivering concise recaps to keep stakeholders informed of significant developments. - Align our Content Experience documentation to High-Performing Content Framework standards, establish standardized comments/feedback procedures, and collaborate with stakeholders to refresh high-traffic but under-reviewed content within Confluence to streamline cross-collaboration between teams and technical writers.

  • Product Engineering Intern at DoorDash
    Jun 2021 - Aug 2021 · 3 mos

    - Utilized Design Sprint Process to ideate and prototype a web/mobile tool to restructure a new in-app security toolkit aimed at helping its delivery providers feel safe while they work. - Implemented the “safety reassurance call” feature lets users connect with an ADT agent through the Dasher app in instances where they may feel unsafe. - Developed an “emergency assistance button” that allows users to seek help if needed.

  • Sales And Marketing Intern at REVOLT MEDIA & TV
    Jun 2020 - Aug 2020 · 3 mos

    - Redesigned a web/mobile tool to accelerate networking and contracting between 5 clients and Sales Executives per week focused on new product and service offerings. - Resulted in refined efficiency of networking and secured partnerships utilizing the web tool.

  • Google Computer Science Summer Institute at Google
    Jun 2019 - Aug 2019 · 3 mos

    - Accepted as 1 of 5,000 applicants, attained knowledge and hands-on experience in software languages such as Python, Java, JavaScript, HTML, and CSS from employed Software Engineers. - Constructed a web tool to assist and promote public and community safety, thus creating “CitizensForCommunity”, which resulted in 3rd place using the Design Sprint Process.

  • SMASH Stanford Academy at SMASH
    Apr 2016 - Aug 2018 · 2 yrs 5 mos

    - Applied and accepted in 2016, the Summer Math and Science Honors (SMASH) Academy is a college preparatory program for underrepresented people of color. - A rigorous 5-week, 3-year summer program that is focused on STEM and providing the scholars access to mentors and opportunities that are not available in their communities. This program continues throughout the school year and supports its scholars through college and beyond.