Vietnam
Dual-jurisdiction immigration consultant with 9+ years of hands-on experience in Australian family migration and active case management across the full Canadian immigration stream - working fully remote from Vietnam. My work sits at the intersection of legal precision and operational efficiency. On the Australian side, I specialise in complex partner visa strategy, Schedule 3 waivers, PIC 4020 integrity matters, s57 Natural Justice responses, and Ministerial Intervention requests - grounded in Migration Act provisions and PAM3 policy instructions. On the Canadian side, I currently manage end-to-end case files across Express Entry, PNP, LMIA and IMP work permits, family sponsorship, restoration, and Vulnerable Worker Permits at Ha Bui Immigration Inc., under RCIC supervision. I've led teams of 10+ migration staff for 7–9 years and have a track record of building workflows that reduce manual processing time - including implementing AI-assisted document processes that improved team throughput by 30%. What drives me is the human side of immigration work: every case represents someone trying to build a life, reunite with family, or access opportunities across borders. I bring that same care to compliance - because getting it wrong has real consequences for real people. Currently open to Global Mobility and Immigration Compliance roles in remote-first companies where I can contribute dual-jurisdiction expertise and help organisations navigate cross-border employment at scale. 📍 Ho Chi Minh City, Vietnam | 🌏 Available: AEST & EST-compatible hours | 🇦🇺 Australian Family Migration | 🇨🇦 Canadian Immigration | 🗣️ English & Vietnamese 📧 [email protected]
Joined to take over an active caseload of 40+ inherited files across multiple Canadian immigration streams, delivering continuity of service while simultaneously building jurisdictional knowledge through self-directed research using IRCC resources and internal training materials: ▸ Draft substantive legal submission letters, supporting arguments, and case law research across work permit, Express Entry, PNP, family sponsorship, and restoration matters - with RCIC review and approval prior to submission ▸ Manage complex, urgent and sensitive cases including Out of Status/Restoration, Vulnerable Worker Permits, and multi-province PNP applications - independently researching applicable policy and precedent before escalating for RCIC sign-off ▸ Apply agile case management practices across 40+ concurrent files - systematic timeline tracking, checklist-driven documentation, and proactive client communication across EST/AEST time zones ▸ Demonstrated rapid jurisdictional onboarding: reached independent drafting capability across multiple Canadian visa streams within weeks of joining, with no prior formal Canadian immigration training ▸ Utilise Clio for end-to-end case file management - matter creation, document storage, deadline tracking, and client communication logs across 40+ active files
Led a team of 10+ migration staff across the full Australian family visa stream (Partner 309/100/820/801, Parent 143, Child 445/101, Visitor 600, Carer, RRV). ▸ Prepared legal submissions for high-risk matters: PIC 4020 integrity concerns, Schedule 3 waivers, and Ministerial Intervention requests - grounded in Migration Act provisions and PAM3 policy instructions ▸ Drafted statutory declarations, supporting documentation, and s57 Natural Justice responses for identity, non-disclosure, and character-related cases ▸ Conducted client profile assessments to identify optimal visa pathways and flag compliance risks prior to lodgement ▸ Reduced manual processing time by 30% through AI-assisted document workflows, increasing team capacity for complex stakeholder communication ▸ Led QA processes - reviewing case files, identifying compliance risks, and maintaining audit-ready documentation standards ▸ Provided strategic immigration advice to clients, translating complex legal requirements into clear, actionable guidance
Performed end-to-end functional testing across staging and production environments for an education technology platform - including test case design, bug reporting, and release validation. Gained practical understanding of software development workflows and agile release cycles.
• Compliance & Regulatory Expertise: Maintained 100% compliance across multiple visa jurisdictions, including Australian, UK, and Schengen, by staying updated on ever-changing immigration policies. • Quality Assurance & Risk Mitigation: Performed meticulous reviews of data and documentation for high-volume submissions, significantly reducing delays and errors through strengthened QA procedures. • Client Experience Enhancement: Analyzed customer feedback to identify pain points and adjusted service delivery strategies, leading to improved service consistency and client trust. • Operational Optimization: Developed standardized workflows and improved website information accuracy, providing clear guidance to applicants and supporting daily operational excellence. • Talent Development: Designed training materials and mentored new staff on complex visa procedures, shortening onboarding periods and improving team processing accuracy.