Ho Chi Minh City, Vietnam
1. Conduct the self- governance audit yearly for packaging suppliers (~ 30 suppliers) in North & South Vietnam and Cambodia for social compliance matters accordance to SA8000, ISO 140001 and ISO 45001/ legal law and respective customer’s code of conduct (VF, adidas, Lacoste, Wolverine, Disney, Lululemon, ECCO, Clark, Verizon …) frequently (9 months one time) 2. Coordinate with suppliers to prepare for all external audits (pre-audit for preparation, following up, post audit to assure the findings no reoccur) by third parties (Elevate, Intertek, Bureau veritas, TUV … ) and T1 factories (Pouyen, Longyi, EVC, CIBAO …) and Brands (VF, adidas, Wolverine…) 3. Implement the social accountability programs from Brands for suppliers such as Bpetter Work, RBA, ICS.. 4. Conduct CTPAT self- assessment survey for suppliers as requirements form T1 factories (Sport Gear, Lacty group, Apache...) and others requests relating to compliance 5. Assist HR Team to establish company rules and regulation, salary scale, Trade Union policies and activities, sustainability programs (hazardous solid waste collection, fire-fighting equipment inspections & safety training…) of office 6. Simply compliance guideline and standardize the training materials in training and development new recruits of company. 7. Accompany with Team to implemented the sustainability as Higg Index, Environment protection programs as Customer requirements. 8. Work with sub-contractors (building contractor, training organization…) to maintain the company EHS situation 9. On the behalf of Compliance Team to report the Regional Board in yearly performance review meeting
1. Handling customer feedback from T1 factories for all issues relating to quality and services in Vietnam and Cambodia 2. Coordinate with others departments (Lab, Dev, Tech) to develop quality protocols/ procedures to assure the quality of goods before sending 3. Assist QA and Compliance Manager to drive internal and external EHS and Social compliance
- Develop and install inspection and testing methods and procedures for finished products, purchased components and packaging materials. - Assist in the establishment of quality standards and specifications. Conduct researches on product defects and recommend process or product modifications as may be necessary. - Prepare, maintain, update or review quality assurance standard operating systems procedures, methods and specifications manuals. - Attend to customer’s complaints, investigates and recommends courses of action. - Provide technical information to support Sales Team & Customer Service