Vi Pham

Senior Customer Success Manager

Leesburg, Virginia, United States

About

Customer Success Manager with years of experience building professional relationships, retaining existing and attaining new business revenue.

Experience

  • Senior Customer Success Manager at Vertiv
    Mar 2025 - Present · 1 yr 5 mos

    Vertiv offers critical infrastructure technologies and rapidly-deployable customized solutions to meet specific business requirements and needs.

  • Customer Success Manager at ePlus inc.
    Jan 2023 - Mar 2025 · 2 yrs 3 mos

    *2024 President’s Club Awardee* Acting as a trusted advisor, a hands-on extension of their team, a trainer, a staffing partner or in a capacity to proactively monitor and manage their networks, we are committed to making technology mean more—and do more—to drive positive business outcomes for their organizations.

  • Glue Up (11 mos)
    • Senior Customer Success Manager
      Oct 2022 - Dec 2022 · 3 mos

      Promoted within 7 months

    • Customer Success Manager
      Feb 2022 - Sep 2022 · 8 mos

      Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships, and other digital tools.

  • Inside Sales Representative at IBM
    Jun 2012 - Aug 2013 · 1 yr 3 mos

    Federal Sales for Websphere brand

  • Account Manager III at immixGroup
    Jun 2011 - Jul 2012 · 1 yr 2 mos

    immixGroup helps technology companies do business with the government. Since 1997, we have helped hundreds of large and emerging companies grow and manage their public sector business while providing federal, state, and local agencies with reliable access to leading commercial technologies through the contract vehicles and partners they prefer.