Kitchener, Ontario, Canada
With a diploma in Purchasing Management from Conestoga College and a bachelor's degree in Hospitality Management from Duy Tan University, I have acquired academic knowledge and practical skills in various aspects of supply chain operations, such as inventory management, shipment tracking, cost reduction, and customer service. As a Supply Chain Coordinator at Penske Logistics, I have been responsible for ensuring the timely and accurate delivery of shipments, working with suppliers and carriers to resolve any issues, identifying cost savings opportunities for the customer, and communicating and documenting critical information to internal and external stakeholders. I have also contributed to other projects and tasks as assigned by my supervisor, demonstrating my adaptability, flexibility, and initiative. In addition, I have proven my organizational, research, and teamwork skills by managing and analyzing the workflow and inventory based on inbound materials, consulting with production staff to schedule production runs, and preparing and maintaining various reports on the progress of work, materials used, and other production information. I have also received a certification in Lean Inventory Management, which reflects my commitment to continuous learning and improvement. I am a detail-oriented and reliable person, who works well independently and as part of dynamic teams. I am friendly, respectful, and team-oriented, with extensive clerical and records management experience. I am also a clear communicator, who can multitask with strong prioritization and planning abilities. My career objective is to leverage my acquired knowledge and skills to create business strategies that maximize product profitability and customer satisfaction.
· Coordinate inbound material flow to support uninterrupted production in a Just-in-Time (JIT) manufacturing environment. · Monitor shipments using Penske TMS and Toyota CMS, ensuring on-time delivery of production materials. · Partner with suppliers, carriers, customs brokers, and Toyota Production Control to resolve transportation and material availability issues. · Lead shipment recovery activities by arranging expedited transportation, direct-to-plant deliveries, and alternative logistics solutions. · Investigate supplier delays, border congestion, severe weather, equipment failures, and misrouted freight to minimize production risk. · Communicate shipment status, recovery plans, and potential production impacts to internal and external stakeholders. · Analyze shipment information and recommend corrective actions to maintain material availability. · Develop and maintain Standard Operating Procedures (SOPs) to improve process consistency. · Train new team members on transportation coordination processes, escalation procedures, and operational workflows. · Collaborate with cross-functional teams to improve supply chain visibility, communication, and operational efficiency.
· Coordinated trailer movements across a yard supporting more than 800 trailer positions and 50+ dock doors. · Assigned trailers to loading and unloading locations to support continuous production. · Worked closely with shunt drivers, warehouse personnel, and Production Control to optimize trailer utilization. · Monitored trailer locations and yard capacity to improve operational efficiency. · Resolved yard-related issues impacting material flow and dock operations. · Maintained accurate trailer records and operational documentation. · Coordinating, providing supports and assistance 20+ shunters and admins per shift · Performs general administrative office duties (i.e., managing emails, calls and communications, filing, reporting, data entry, logistic analysis, spreadsheets, software training)
• Acts as the first line of contact for customers’ routine reporting requirements .Establish and maintain reporting recordkeeping and retention policies for internal records, ensuring corporate and regulatory compliance • Provides customer with status updates • Monitors route status • Provides information to third party resources • Escalates all non-routine customer inquiries appropriately • Manages and issues equipment as necessary • Performs general administrative office duties (i.e. mail distribution, filing, reporting, reconciling invoices, data entry) • Accountable for maintaining a safe work environment • Adherence to company guidelines and expectations