Dubai, United Arab Emirates
With over a decade of experience in logistics and supply chain management, currently serving as GBS Import/Export Manager at SLB. Core competencies include SAP ERP, OTM, and process improvement, leveraging these tools to enhance logistics systems and streamline global operations. Dedicated to aligning strategic priorities with long-term objectives by designing and implementing efficient logistics roadmaps. Committed to fostering collaboration across functions like planning, supply chain, finance, and customer service to ensure integrated and optimized processes. Known for managing change, defining key performance metrics, and driving the deployment of new systems to enhance operational efficiency. Passionate about enabling continuous improvement and delivering value-driven solutions for global business challenges.
Global Import/Export Manager
1. Aligning strategic priorities with the function's long-term objectives. 2. Design and implement a logistics road map for systems and processes to achieve mid and long term vision 3. Analyzing existing processes, identifying areas for improvement, and implementing changes to enhance efficiency and effectiveness. 4. Defining and monitoring performance metrics to measure process performance and capture value. 5. Managing change and ensuring the deployment of new processes, prioritizing improvements, overseeing development, and controlling implementation. 6. Working closely with various functions, including Planning, Supply Chain, Finance, and Customer Service, to ensure integrated and optimized processes. 7. Focusing on training and development, ensuring employees are equipped with necessary skills and knowledge. 8. Communicating effectively with stakeholders, providing updates, addressing concerns, and ensuring all relevant parties are informed about process changes and improvements.
▪Interface with internal and external customers, freight forwarders, customs clearing agents, and customs representatives to ensure efficient, effective and repeatable service delivery ▪Implement programs resulting in continuous improvement of service levels to the field ▪Build and maintain an effective and Lean logistics team at the Logistics Control Tower (LCT) level whose aim is continuous growth of individual and team performance through training, supporting, and motivation ▪Implement objectives jointly with the GeoMarket distribution team ▪Manage end-to-end transport programs, including transport network, customs, and regulatory compliance, supplier development and performance programs ▪Manage logistics costs and overall performance through identification of freight consolidation opportunities and root cause analysis of deviations, process improvement reviews, negotiation, and administration of third-party logistics contracts. Identify and work on total cost reduction initiatives ▪Develop and implement shipping guidelines/process flows for shipping lanes and on modes of transportation ▪Account for full customs, trade control, and other transport regulatory compliance of LCT activities ▪Ensure shipment execution follows the Schlumberger standards ▪Act as the field escalation point for shipments done under the scope of the LCT ▪Ensure proper training of team members--on both processes and systems--to maximize SQ to PLs ▪Lead service quality reviews with the PLs/GeoMarketsand the logistics suppliers ▪Analyze and communicate on monthly performance, both financial and operational
▪Manage the implementation of Global Procedures and Key Performance Objectives through regular self-assessments and documented audits ▪Advise Logistics Control Tower Management to define and identify key metrics to measure performance and health of the Business Processes ▪Lead internal Logistics training efforts throughout designated region and evaluate effectiveness of training and continuous improvement programs ▪Understand D&A dashboards and provide regular feedback to report inconsistencies or improve content ▪Maintain and implement specific models, procedures and process instructions within the designated region ▪Act as point of contact for stakeholders, collects regular feedback and develops actions to resolve concerns and issues relating to process and performance ▪Analyze service quality incidents and lead investigation along with remedial work plan implementation ▪Communicate performance status and metrics to stakeholders (including T&M analysis and reporting) within the designated region ▪Inform the users about strategies, policies, processes, projects and procedures, and guarantees their consistency and application ▪Advise on Logistics Management best practices to Schlumberger Logistics stakeholders ▪Operate and embed these practices via common and improved processes ▪Comply with Schlumberger Global and Local procedures applicable to the job function ▪Act as focal point of contact for advice and contribution to UAT or trainings on logistics business systems
• Contribute to Domestic Standard design for Domestic Logistic Transformation Work Stream. • Liaise with Global, Area, and Geomarket Distribution / Cross-Functional leads to understand requirements. • Assist to define future-state processes, RACIs, and support materials for Planning, Execution, and Billing. • Collaborate to establish Domestic Frameworks with Distribution, P&S, HSE and SBS. • Drive standardized reporting and KPI monitoring processes. • Support transition process design for deployment in all GMs. • Assist with project documentation and communication material build.
Provide support to clients of FESA Venezuela on identifying the best practices for the management of documents with an environmental friendly orientation. Involved in consulting activities related to Supply Chain Management for small, medium and large companies. Responsible to reach the operation altogether for joint members of FESA Venezuela and FESA Colombia.
Scheme Design for the improvement in the processes of demand planning and purchasing for the Supply Chain in a mass consumption industry