Veronica Lepp

Change Manager / Technology / BAU / Facilitator / Communications Helping people be heard, understood, and supported through complexity

Greater Perth Area

About

I am a Change Manager with extensive experience driving successful technology-based projects in Agile environments. Since beginning my change management journey as a Change Analyst with HBF in Perth in 2018, I have built a strong track record of delivering impactful transformations across both private and government sectors. With a qualification in Agile Change Management in addition to ACMP Change Management Foundations and hands-on expertise in Agile and Waterfall methodologies, I specialize in guiding organizations through complex change initiatives. My focus lies in technology transformations and BAU implementations, where I leverage proven frameworks, data-driven strategies, and effective communication to ensure sustainable, organisation-centered outcomes. I am passionate about understanding change impacts and enhancing employee experiences through innovative tools, technology, and continuous development. By bridging the gap between business strategy and execution, I empower teams to embrace change and achieve organizational goals with confidence. Before transitioning into change management, I honed my leadership skills as a branch manager and in various frontline management roles, including multi-site leadership. This leadership foundation provides me with a unique perspective on managing teams, engaging stakeholders, and navigating the complexities of change with empathy and precision.

Experience

  • Change Management Specialist at Capricorn
    Mar 2025 - Present · 1 yr 5 mos

  • Change Management Specialist at Vocus
    Sep 2024 - Mar 2025 · 7 mos

    With a proven track record in delivering impactful change initiatives, I specialize in guiding organizations through complex transitions. Currently working within the telecommunications industry, I have successfully led change efforts for diverse projects, including: Technology Transformations: Supporting the seamless adoption of innovative systems and processes. Fibre Security Delivery: Ensuring compliance with stringent security protocols through robust change strategies. Regulatory Compliance: Managing organizational shifts to meet evolving legislative requirements. Digital Software Enhancements: Driving user engagement and adoption for enhanced customer and employee experiences. I excel at fostering collaboration across diverse internal teams, both nationally and internationally, ensuring alignment of goals and seamless execution. Additionally, I build strong partnerships with external stakeholders, crafting tailored communication strategies that drive understanding, buy-in, and long-term success. Leveraging my expertise in stakeholder engagement, strategic planning, and communication, I thrive in delivering sustainable change outcomes that empower businesses to grow and innovate.

  • Change Consultant at Akkodis
    Feb 2023 - Mar 2025 · 2 yrs 2 mos

  • Change Consultant at ASPIRE Change Management
    Feb 2023 - Mar 2025 · 2 yrs 2 mos

  • HBF Health (4 yrs 9 mos)
    • Change Analyst
      Jul 2021 - Mar 2023 · 1 yr 9 mos

    • Branch Manager
      Jul 2018 - Jul 2021 · 3 yrs 1 mo