Verity Ayling-Smith

Diversity and Inclusion Lead at Transport for London

London, England, United Kingdom

About

Experienced Diversity and Inclusion strategist and facilitator, passionate about creating equitable environments, cultures and opportunities and embedding long-term sustainable change.

Experience

  • Transport for London (3 yrs 2 mos)
    • Diversity and Inclusion Lead
      May 2024 - Present · 2 yrs 3 mos

    • Diversity and Inclusion Specialist
      Jun 2023 - Apr 2024 · 11 mos

  • Equality, Diversity, Inclusion and Culture Advisor at Greater London Authority
    Aug 2021 - Dec 2023 · 2 yrs 5 mos

  • Leonard Cheshire Disability (4 yrs 6 mos)
    • Training & Consultancy Advisor
      May 2019 - Aug 2021 · 2 yrs 4 mos

      Responsible for delivering training and consultancy services to external organisations - supporting them to understand and adopt a best practice approach to disability. Key areas include research and insight, inclusive management, employment, customer service and policy and process development.

    • Senior Youth Employment Officer (Change 100)
      May 2018 - May 2019 · 1 yr 1 mo

      Managed the delivery of the Change 100 programme - a youth employment programme providing summer internships for talented students and graduates with a disability or long term condition. Led on all candidate-facing activity including recruitment, selection and matching in addition to providing support and training to partner employers on disability, employment and removing barriers. Responsible for bringing the programme in-house whilst maintaining targets and performance.

    • Partnerships Senior Coordinator
      May 2017 - May 2018 · 1 yr 1 mo

      Managed Leonard Cheshire's programme support team - tasked with supporting all national programmes with administration, event management and impact measurement. Responsible for reviewing and developing processes and organising all department development events.

  • Mount Green Housing Association ()
    • Service Improvement and Policy Officer
      Sep 2015 - Mar 2017 · 1 yr 7 mos

      - Responsible for the co-ordination of service reviews and resident consultation regarding service delivery. - Responsible for managing, producing and developing all communications materials, from print to digital channels. - Also responsible for the monitoring and review of the organisation's policy library, assisting departments on the review of their policies and maintaining best practice across the organisation.

    • Business Support Officer
      Sep 2014 - Sep 2015 · 1 yr 1 mo

      Placed at Mount Green Housing Association as a part of the Charityworks Graduate Scheme. As Business Support Officer, responsible for the coordination and project management of a number of service reviews, the management of the organisation's policy bank and assisting the Communications and Engagement Manager in the production of all communications materials.

  • Graduate Trainee at Charityworks
    Sep 2014 - Sep 2015 · 1 yr 1 mo

    Member of a national graduate scheme and professional development programme accredited by the Institute of Leadership and Management, dedicated to finding and developing future leaders of the non-profit sector in the UK. - Participated in learning session workshops regarding first level management skills, the political context of the sector, operational management, campaigning and communication. - Conducted two pieces of original research regarding sector-specific topics involving both qualitative and quantitative research and analysis. One topic explored the effect of an ageing population upon the UK Housing sector, specifically sheltered housing, and best-practice regarding the futureproofing of these services.