Vera Sun

Co-Founder & CEO at Wonderchat | AI Agents for Sales and Support

Singapore, Singapore

About

An entrepreneur and AI geek who hasn’t been able to go a day without talking to ChatGPT since it’s inception.

Experience

  • Co-Founder and CEO at Wonderchat
    Mar 2023 - Present · 3 yrs 5 mos

    Wonderchat helps companies turn their product knowledge into AI support and sales agents that give highly accurate responses for their team and their customers. We work with companies that have large, complex knowledge bases (product catalogs, technical manuals, application guides) where getting the right answer currently means waiting for a specialist. ESAB (Fortune 500) trained Wonderchat on 20,000+ technical docs. Their team now pulls specs, substitutions, and replacement parts instantly with no specialist needed. Trusted by ESAB, Saudi Aramco, Yale University, Continental AG and 1000+ businesses. Our AI Agent: • Handles technical questions, substitutions, and replacement part lookups • Works with your data on SharePoint, Google Drive, PDFs, websites, and CRMs • Deploy internally for your team, externally for customers, or both • Can be set-up and running in under a day • Automates up to 70% of repetitive queries on average

  • Product Manager at Nextsoft Pte Ltd
    Sep 2021 - Nov 2022 · 1 yr 3 mos

    - Product manager at an gaming company with a focus on scaling an international poker gaming app. - Led cross functional collaborations between a global (remote) Design, Engineering, Marketing and Client Service team. - Appointed to take charge of the back-end product, in charge of re-organizing, setting up procedures to scale the backoffice software.

  • Product Designer at Airfoil
    Apr 2022 - Oct 2022 · 7 mos

    - Worked as a freelance designer designing web3 projects for the Airfoil Design Studio. - Able to design webpages, create and understand user interaction workflows. - Clients include notable web3 companies such as the Solana blockchain solutions provider, Bonfida

  • Maker at Daily Cpop
    May 2020 - Jun 2022 · 2 yrs 2 mos

    Created Daily C-pop with a group of cpop enthusiasts. Made a Chinese pop culture site translating C-entertainment news into English and grew website from 0 to 185k unique users within 8 months. • Currently leading a remote team of 8 members from over 4 continents to grow the side-project into a media business. • Responsible for managing and balancing between the editorial, tech and marketing teams. • In charge of product development and conducting interviews with users to implement feature improvements.

  • Founder and CEO at KpopKart
    Jan 2019 - Jun 2022 · 3 yrs 6 mos

    As the Founder, CEO and Product-Lead of KpopKart, a global Kpop marketplace. I manage the product development, public relations and operations of our start-up daily. My jobscope includes user validation, growth hacking and scaling the start-up to create a sustainable long-term strategy. I am responsible for managing a team of 5 members, and coordinate between the tech and marketing teams to implement the next big feature. Under my leadership, KpopKart grew from 0 to over 10 000 GMV within the first 6 months of launch. Our happy customers come from across 60 countries. KpopKart is also an alumni of StartupX's Pre-Accelerator programme, partnered with Temasek. We are also part of the SMU Business Innovations Generator. During my stint at KpopKart, the start-up also clinched grand champion at the NUS UNICON 2019 and also first runners-up at the PAK Challenge 2019. KpopKart has also been identified as a rising start-up featured on The Straits Times and The Vulcan Post.