Dubai, United Arab Emirates
I drive efficiency at the intersection of engineering execution and operational strategy. Currently serving as a Project Engineer at Servetech AEG and backed by an MBA in Project Management, I specialize in translating complex project requirements into seamless, high-performing warehouse and supply chain operations. My background spans project coordination and process quality analysis, allowing me to view operations through both a macro strategic lens and a micro execution lens. I bridge the gap between engineering precision and operational agility to deliver projects that make businesses more efficient. Let’s connect and optimize your operations.
·Orchestrated end-to-end FMCG warehouse and transport operations supporting 200+ daily orders under SLA-driven environments. ·Acted as central liaison between warehouse teams, retail stores, transport partners, and internal stakeholders. ·Planned shift schedules, task allocation, and workflow tracking for 40+ drivers per shift, improving dock utilisation. ·Measured operational KPIs, delivery SLAs, and performance dashboards, sustaining 98% on-time delivery. ·Operated SAP EWM, WMS, and ERP systems for order processing, GRN, inventory movements, and variance resolution. ·Administered compliance documentation, audit logs, and operational reports aligned with HSE, food safety, and cold-chain standards. ·Investigated service disruptions through root-cause analysis, implementing corrective actions that cut issues by 20%.
• Executed quality monitoring and process analysis within a manufacturing and quality-controlled environment. • Performed laboratory and process tests, data trending, and compliance checks supporting continuous improvement initiatives. • Compiled and controlled SOPs, test reports, audit records, and CAPA documentation. • Analysed process KPIs and submitted performance reports to management for decision support. • Facilitated internal and external audits, ensuring timely closure of non-conformities. • Identified process deviations and risks, contributing to a 15% reduction in operational downtime.
• Delivered project coordination and administrative support for IT infrastructure and service delivery projects. • Assisted with project planning, scheduling, task tracking, and status reporting across multiple work streams. • Maintained project plans, MIS reports, trackers, change logs, and meeting documentation. • Allocated resources and coordinated activities for 15–20 cross-functional team members. • Tracked milestones, risks, and dependencies, escalating delays to ensure 100% timeline adherence. • Coordinated vendors, internal teams, procurement activities, and invoice tracking for smooth execution.