Greater Bakersfield Area
I am a results-oriented professional with a passion for problem-solving and a bias for action. With a strong background in operations, shipping and logistics, and hospitality , I have developed leadership skills that drive success. I thrive on taking ownership of challenges and delivering high-quality outcomes while adhering to higher standards. My expertise extends to strategic planning, where I think big and identify opportunities to optimize processes and enhance efficiency. I have a customer obsession, always striving to provide exceptional service and ensure customer satisfaction. Proficient in Microsoft Excel, Word, and Pivot tables, I leverage my analytical skills to deep dive into data, extract insights, and make informed decisions. I possess multilingual capabilities, allowing me to effectively communicate and collaborate with diverse teams. As a leader, I conduct daily stand-ups, engaging with associates, sharing safety and quality tips, and leading stretches for a safe shift. I have received recognition from both associates and managers for my active involvement in equipping the team for efficient work.
1. Efficiently provide accurate and timely room service to guests 2. Track record of maintaining rooms in a clean and presentable manner 3. Report damages, losses, and supply shortage to supervisor 4. Properly utilize personal protective equipment to provide sportless service 5. Perform a wide range of housekeeping duties including guest rooms and public area cleaning
1. Guest Interaction at host desk by checking the reservations 2. Efficiently provided accurate and timely service to guests 3. Carried out best practices and judgment to resolve customer complaints and issues within resonable time frame 4. Assisted in serving, table setup and table clearing for next course