Varun Marwah

About

I am Six Sigma Certified Working in BPO Industry for good 11 years now. Joined as an agent and moved to Training and Development domain in 2021. Been part of training and quality function for 4 years now. Managed domains like telecom and travel from training and quality standpoint.

Experience

• Team Lead - Operations Security & Fraud Prevention Analytics at Teleperformance
  Oct 2024 - Present · 1 yr 10 mos

• Trainer at Majorel India
  Feb 2021 - Oct 2024 · 3 yrs 9 mos

• IGT Solutions (Gurgaon, Haryana, India)
  • Quality Analyst
    Jan 2018 - Jan 2021 · 3 yrs 1 mo

  • Senior Process Associate
    Jun 2015 - Dec 2017 · 2 yrs 7 mos

• Customer Service Representative at Convergys
  Dec 2012 - May 2013 · 6 mos

• Customer Service Representative at HCL Technologies Ltd
  Apr 2012 - Nov 2012 · 8 mos