Columbia, South Carolina, United States
Energetic and reliable professional with over 13 years of progressive experience. Skilled at working with diverse groups of people. Thrive in a fast-paced environment with experience to handle customers, customer calls and monitor large sums of money with minimum supervision. Eager to bring positive energy and a hard work ethic to any organization that allows for career development. CORE COMPETENCIES AND ATTRIBUTES * Communicator * Problem-solver * Multi-tasker * Time Management * Dependable * Self-motivated
Permissions In Returns Pick Stow Warehouse Deals IOL Problem Solver Decanter
• Set customer service and sales standard in the department: Pacesetter 2019, Silver Pacesetter 2020. • Nationally Ranked #14 Men’s Suit Specialist in the company for ordered items in 2019. • Train and develop new suit specialist for the department. • Quickly determine customers’ needs, provide recommendations that generate an average of 10% increase in revenues per sale. • Prepare all suits for the tailor.
• Strategic liaison with contractors and outside vendors to set up a new location. • Onboarded new real estate agents. • Ordered office equipment, office supplies, and furniture.
• Scheduled closings with the banks and customers. • Handled inquiries and complaints from internal and external customers and resolved them professionally. • Processed and maintained sensitive customer records and documents. • Communicated effectively verbally and in writing with customers and all levels of management. • Ordered office supplies and worked within a budget
• Set department sales standards: Diamond Club member 2008. • Provided exceptional customer service. • Prepared all suits for the tailor.