Layton, Utah, United States
Accomplished IT professional with over ten years experience in systems analysis and application development capable of managing a wide range of business systems. Excel in computer programming, user training and development, and creating Support Documentations. Bring wealth of practical knowledge and understanding of software development best practices, with proven experience in all aspect of the system development life cycle. • Solid understanding of business needs and requirements. Expertise in creating software requirements specification (SRS), preparing functional design documents (FDD), detailed technical design document (TDD), UML diagrams, and exhaustive test plans. • Ability to manage multiple projects simultaneously with sensitivity to deadline and priorities. • Strong oral and written communication skills. • Reviews, analyzes, and modifies programming systems including encoding, testing, debugging, documenting and installing programs. • Detail-oriented with a commitment to high standards. • Developed and maintain an excellent rapport with customers, users, project teams, and senior management. • A self-starter as well as team-player with exceptional analytical and problem-solving skills. • Strong writing, editing, proofreading, and instructional design skills, and user documentations.
Support IT projects in various roles and functions of the SDLC (system development life cycle), from analysis, researching, writing requirements, coding, testing, and system implementations. Created end user documentation s to facilitating enhanced job performance. Designed and developed a General Merchandise Dashboard that reports sales information to Category Managers and Directors using Microsoft Access. Developed in-depth test plans and coordinated testing of the Photo Kiosks applications in drug stores across the country. Developed and enhanced applications to ensure that system meets the new codes and regulations on the GTIN project. Defined business requirements ensuring accurate program development.
Developed and implemented program code for new and existing applications for 28 business systems supporting 1200 retail stores. Successfully moved several application systems to new data center 100% error free on schedule with no user downtime. Determine user requirements, developing/directing system design and specifications, project status reviews, system and user acceptance testing, documentation, training, and implementation. Identify and address procedural and information system solutions of various complex business problems. Perform systems maintenance and enhancements of several major computer applications. Worked on the Y2K project and Disaster Recovery Team. Ensure data integrity and integration for various applications. Leadership role in complex issue resolutions for business systems supporting corporate-level functions in Item Management, Pricing, Order Processing, Pharmacy, Category Management, Ad Planning, Scanning Administration, Space Management and Planogram departments across several states.Provide on-call production support and maintenance for new and existing application code.
Performed system maintenance programming. Developed and implemented program code for new and existing applications. Performed unit testing, regression testing, and quality assurance testing. Provide on-call production support and maintenance for new and existing application code. Create interfaces between different applications.