Dublin, California, United States
- CompTIA Sec+ certified - Hands-on with industry Ophthalmology instruments - Hands-on with DICOM and HL7 and industry leading EMR systems - Project Management for Zeiss’ Digital Vision/Patient Management Application (FORUM) - A decade of technical hands-on experience - Over 12 years of experience in architecting and leading the Thin Client Certification team - Broad technical knowledge and hands-on experience with on premise servers as well as on the cloud. - Strong analytical and problem-solving skills. - High-ranked individual contributor - Hands-on with VMware Cloud Computing, vSphere, VMware Hybrid Cloud and OneCloud - Hands-on with VMware End User Computing Products such as Horizon Cloud, Horizon View, VDI and Thin Clients - Familiar with industry leading performance measuring tools such as LoginVSI, VMware View Planner - Technical expertise with different types of VMs Cloning - Deep knowledge of VMware Integrated Validation Service, JIRA, Confluence Page - Hands-on experience with various Thin Clients (Win, Linux or Zero Clients) - Familiar with Windows, Macintosh Operating Systems - Been part of many product development life cycles - Strong organizational, analytical & interpersonal skills - Ability to navigate & modify all Windows registry - Ability to work under time pressure, to multitask and take initiatives - Ability to learn & use new technology quickly - Detail-oriented - Excellent verbal & written communication skills - Ability to excel in both start-up environments and Fortune 500 organizations.
- An architect for the EUC Certification Program - Develop test cases/test plans in coordination with product spec - Write and maintain Certification Cert Suite which has over 100 test cases for Win, Linux and Zero clients - Assist VMware partners to get their thin clients certified with VMware Ready Logo - Assist over 45+ partners to get over 500 endpoints certified with VMware Horizon and be listed on VMware Compatibility Website - Set up and configure certification test bed on VMware hypervisor (ESXi) and on VMware Cloud - Build different VMs running different GOS for VDI connectivity - Build Active Directory and User Profiles for VDI setup - Help setting up test labs on the Cloud similar to Hands on Labs for VMware Partners - Assist partners to get their solution OVA certified on VMware Cloud environment and get their solutions listed on the VMware Solution Exchange. - Participate in Product Development, Life Cycle and product releases - Work with various different teams across the globes (in Bangalore, India and Beijing, China)
- Develop test cases/test plans in coordination with product spec - Setup & configure test machines - Conduct compatibility, stability, regression and stress testing of hardware & software - Conduct WHQL tests to get products ready for Microsoft hardware certification and make submission to Microsoft - Conduct testing for pre-release software such as ones from Apple, Microsoft - Conduct testing for package installers for both MAC & Windows - Evaluate OEM products by conducting acceptance testing and write test reports based on test results - Provide feedbacks/comments/suggestions/feature requests to engineers/developers - Create and maintain bug database and assign bugs to the responsible engineers - Work closely with VP of Engineering, software and hardware engineers to report any problems with design & usability - Work with QA engineers from other companies to debug any problems related to Keyspan products - Work closely with Technical Support Manager & support team to ensure customer satisfactions are met - Prior to any release, proofread & provide comments on product documentations or Quick Start inserts - Participate and write weekly engineering minutes - Assist customers over the phones as well as emails with their configurations, troubleshooting and answering technical pre-sales & post-sales questions - Assist 1st level technical support specialists in solving more advanced technical problems & handle complaints - Write FAQs and make it available for web posting - Setting up Returned Merchandise Authorization for product replacement - Participate in Computer Expos & work at trade shows booth