Heredia, Heredia, Costa Rica
I'm an EA +6 years experience. I’m extrovert, responsible, goal oriented, proactive, I love to meet and work with new people and I’m always willing to help others. As an adept Executive Assistant, I have a well-rounded skill set in excellent Team player and honed talents in proactiveness and organization. Further, I am a recognized expert in communication and a communicative collaborator. My previous roles have strengthened my capabilities in leadership, organization and problem-solving, including a keen attention to detail and accuracy.
● Advise, counsel, teach and guide new hires introducing them on the job. ● Provide virtual support for the new hires for Wave 2, 3, 4 and 5. ● Offer opportunities to problem solve and exchange ideas on how to improve processes. ● Provide feedback that is honest, open and positive. ● Provide suggestions to the best of one’s knowledge that help the mentee reach their goals. ● Challenge and/or encourage mentees depending on the situation.
Correspond with customers via email, providing professional responses at all times Provide empathetic answers to customers’ needs Deliver effective customer service at all times Problem solving to find the best solution for each customer in different situations. Multitasking