Brussels Metropolitan Area
As a credit controller, I have obtained an ample experience in client / credit / risk management. During ten years I have been working for several small and large companies and in several sectors : Transport,Informatics and Pharmaceuticals-chemicals. Throughout these projects, I have continously improved my skills in communication with all layers of the organization, commercial negotiating with customers, efficient problem untangling, information gathering/processing of problems encountered during the cash flow controlling. Major skills used : languages (Dutch, French and English) - persistence in resolving key issues and communication problems - accountancy insight - fast developing cash entries. I am available via GSM : 0470/05.88.74
- Processing of the daily bank statements / -mutations on SAP. - Accounting of foreign currency transactions. The recovery from the amicable / the out-of-court settlement to the pre-trial cases / the pre-litigation : - ensuring the issue of the reminder letters - intensive collection calls in Dutch and French in order to reduce the DSO - blocking and releasing the sales orders - carrying on queried credit status evaluations - preparing all documents for the legal cases : declaration of claims, the judicial liquidation and calculation of the sums due (default interests) - writing up of the juridical scheme - identifying and highlighting write-off concerns and bad debts.
- Approving billing requests by judging the creditworthiness of clients. - Contacting customers in 3 languages (Dutch, French and English) by e-mail and telephone to solicit payment of overdues in order to reduce the DSO. - Resolving billing complaints by exchanging merchandise and refunding money. - Referring unresolved customer grievances to the adequate department for further investigation. - Building escalation procedures to ensure that issues are addressed on a timely basis. - Arranging debt repayment schedules according the company guidelines. - Preparing all documents for the legal cases or incasso office.
- Analyzing the accounts of the international freight agents. - Interacts with Insurance and Operational department to understand the ‘turns’ in the accounts. - Urging the unravelment of the claims. - Making the reconciliations of the accounts via ‘netting’ of receivables and payables. - Effectuating payments with online banking system ‘ISABEL’. - Verifying the income of promised payments. - Providing monthly reporting to management.
Input of invoices of SMEs