Vandana Prakash

Manager IT at Miles & More, Lufthansa

Frankfurt, Hesse, Germany

About

• More than 17 years of IT experience in Business Analysis, Business support, Software Test Management. • Expertise in Agile Scrum & SAFe frameworks - Certified Product Owner & Scrum Master. • Expertise in Airline domain, specialized in Customer Relationship Management, Loyalty & Rewards, with 12+ years of experience. • Experience in Telecom domain. • Experience in writing BDD (Behaviour driven development) scenarios. • Proven analytical, verbal and reasoning skills, written communication and active listening skills. • Proven collaboration, Team Work and Interpersonal skills. • Expertise in Manual Testing and Testing API’s using soap UI and Postman. • Expertise in HP ALM, JIRA Agile and Confluence

Experience

  • Manager IT at Miles & More GmbH
    Feb 2022 - Present · 4 yrs 5 mos

    Customer Relationship Management, Loyalty & Rewards

  • IT Functional Designer at DB Systel GmbH
    May 2021 - Jan 2022 · 9 mos

    Solutions for Rail Operations/Train Dispatch

  • Subject Matter Expert/Software Testing Expert at Emirates
    Apr 2010 - Sep 2019 · 9 yrs 6 mos

    Customer Loyalty and Customer Experience

  • Software Testing Team Leader at Infosys
    Dec 2005 - Nov 2009 · 4 yrs

    Telecommunications