Valter Jeronimo

Technical Representative A220 CRC Customer Response Center at Airbus Canada Ltd

Saint-Colomban, Quebec, Canada

About

Over 25 years of experience as an Aircraft Mechanic/ M2 Licensed by Transport Canada. ACA Certified/CRJ-200/EMB-135/145 Inspector Experience on Bombardier Commercial Aircraft (CRJ-200, 700, 705, 900, 1000) and Airbus (A220-100, 300) Challenger Business Aircraft 300, 604, 650 / CRJ-850 CRJ and A220 Technical Representative at the Customer Response Center AOG Support, Systems Troubleshooting, and Structural Support. A220 FTC Functional Testing Configuration or GTD Ground Test Designer. CATIA V5, V4, and SAP Engineering Configuration Method Agent, Microsoft Word, Six Sigma, D.E.C. on Aircraft Maintenance at the Edouard-Montpetit National Aerotechnical College.

Experience

  • Airbus (4 yrs 6 mos)
    • Technical Representative A220 CRC Customer Response Center at Airbus Canada Ltd
      Sep 2025 - Present · 11 mos

      • Type Course A220 Bombardier BD-500 Series (PW PW1500G) • AOG Support • A220 Technical Representative at the Customer Response Center (CRC) • Provide technical services for the A220-100 and A220-300 • Support A220 operators at the 24/7 Customer Response Center, part of the Technical Support department. • Respond to customer technical and troubleshooting requests, which involve resolving a wide range of in-service issues. • Provide step-by-step troubleshooting plans for various mechanical systems on the A220 platforms. • Work closely with a support team within In-Service Engineering (ISE) and Technical Support/Services, as well as Field Service Representatives (FSRs). • Maintain a communications database regarding the status of operator requests, ensuring the professional and timely closure of customer requests. • Monitor systems, identify problems, and provide corrective actions for any issues requiring a technical solution. • Provide technical support to external and internal customers. • Write communications to operators. • Review field issue reports. • Support customer conferences and activities or prepare presentations for external events such as Maintenance & Operations seminars. • Provide technical support to external and internal customers. • Write communications to operators. • Review field issue reports. • Support customer conferences and activities or prepare presentations for external events such as Maintenance & Operations seminars.

    • Methods Agent FTC (Functional test Configuration or Ground Test Designer GTD ), final line
      Feb 2022 - Oct 2025 · 3 yrs 9 mos

      • Writing functional test procedures. • Participates in the implementation and testing of new products. • Provide the necessary support to the production line. • Participates in the process of releasing engineering documents such as FTERs and installation drawings. • Develops new tools for production. • Monitoring and preparation of aircraft development systems • Implementation and validation of new hardware and software on aircraft • Preparation and execution of development field tests. • Writing test and development plans and test orders for ground tests

  • Lion Electric ()
    • Lion6 and Lion8 production support Method Agent
      Apr 2021 - Feb 2022 · 11 mos

      • Define and write instructions and work sequences inside the assembly book for the truck assembly using different software methods such as eDrawing, 3DS. Respecting drafting standards and established internal regulations. • Participate in the investigation of the root causes of problems and analyze potential solutions by evaluating the impacts and risks of a change in production. • Participate in the planning and implementation of production changes. • Support daily production activities • Participate in the definition of tooling needs, assembly and installation of various production equipment according to the optimal methodology, taking into account the health / safety aspect. • Undertake research and analysis of technical information; • Evaluate the feasibility and estimate the proposed works. • Determine the optimal sequences of operations aimed at achieving the desired objective, while respecting industry standards. • Write work instructions, in various forms, according to established drafting standards. • Identify the equipment and tools necessary to carry out the work he has identified. • Liaise between production and engineering departments to ensure constant improvement in production methodology and efficiency. • Provide technical advice to internal clients.

    • Technical Writer
      Jan 2021 - Apr 2021 · 4 mos

      1166 / 5000 Résultats de traduction • Create diagrams and illustrations to explain technical concepts for the Lion6 and Lion8 trucks. • Ensure documentation is accurate, complete and conforms to company style guidelines for high quality, consistency and usability • Develop and update technical documentation in English and French • Collaborate with technical experts to gather the elements necessary for the development of the content. • Improve existing documentation, ensuring clarity and consistency to better communicate information, including visuals and respecting LION ELECTRIC standards. • Walk through plant topics with engineers, taking notes and photographs for new documentation along the way. • Use Microsoft products and CAD software (eDrawing and 3DS) to compose documents, respecting a consistent style and formatting defined by detailed models. • Implement a new, simpler overview program for creating new Lion6 and Lion8 instruction manuals.

  • MHIRJ CRJ Technical Representative in Customer Response Center at MHIRJ Commercial Aircraft
    Jun 2020 - Aug 2020 · 3 mos

    • AOG support, Provide technical services for CRJ200 / 700/705/900/1000 Challenger 850 • Support CRJ operators at the 24/7 Customer Response Center, which is part of the Technical Support Department. • Respond to customer technical and troubleshooting requests, which involve resolving a wide range of in-service issues. • Provide step by step troubleshooting plans on various mechanical systems of CRJ platforms. • Work closely with a support team within In-Service Engineering (ISE) and Technical Support / Services as well as Field Service Representatives (FSR). • Maintain a communications database, regarding the status of operator requests, ensure professional and rapid closure of customer requests • Monitor systems, recognize problems and provide corrective actions for any problem requiring a technical solution • Provide technical support to external and internal clients • Consult the service bulletin (SB) and install the proof before its publication. • Write a press release to operators • Review reports on field issues • Support customer conferences as well as activity or prepare presentations for these external events such as Maintenance & Operations seminars • On a 24/7 rotation schedule

  • Bombardier Aerospace Commercial Aircraft (9 yrs 11 mos)
    • Bombardier Aerospace CRJ Technical Representative in Customer Response Center
      Apr 2016 - Aug 2020 · 4 yrs 5 mos

      • AOG support, Provide technical services for CRJ200 / 700/705/900/1000 Challenger 850 • Support CRJ operators at the 24/7 Customer Response Center, which is part of the Technical Support Department. • Respond to customer technical and troubleshooting requests, which involve resolving a wide range of in-service issues. • Provide step by step troubleshooting plans on various mechanical systems of CRJ platforms. • Work closely with a support team within In-Service Engineering (ISE) and Technical Support / Services as well as Field Service Representatives (FSR). • Maintain a communications database, regarding the status of operator requests, ensure professional and rapid closure of customer requests • Monitor systems, recognize problems and provide corrective actions for any problem requiring a technical solution • Provide technical support to external and internal clients • Consult the service bulletin (SB) and install the proof before its publication. • Write a press release to operators • Review reports on field issues • Support customer conferences as well as activity or prepare presentations for these external events such as Maintenance & Operations seminars • On a 24/7 rotation schedule

    • Engineering configuration method agent
      Oct 2010 - Apr 2016 · 5 yrs 7 mos

      • Bombardier Challenger 605, 650 and 850 • Validate and correct the assembly books or production range intended for the manufacture or assembly of aircraft tooling components. • Interpret drawings and other documents from the engineering department. Establish strategies for assembling and manufacturing components. • Define the tools required to manufacture or assemble aircraft components in order to ensure the required geometric tolerancing. • Harmonize the implementation of engineering or assembly strategy changes by working in close collaboration with the engineering, materials logistics, quality and production departments. • Take an active part in production support by coordinating the resolution of technical problems with other support services. • Technical plan reading - • Management of assembly personnel - • Inventory management - • Management and Optimization of production processes - • Improvement project - • Creation of manufacturing and assembly range - • Ability to prioritize tasks • Analysis of anomalies and editing of engineering service requests. • Contact between engineering and design, development and production departments. • Analysis and writing of the method for assembly, production and tooling. • Resolution of production problems. • Creation, control and updating of method assembly books. • Verify and approve engineering drawings. • Define tooling needs according to assembly strategies and assembly sequences. • Harmonize the implementation of changes in production. • Analyze and resolve the technical issues encountered. • Knowledge of Catia V5 and V4 software • Knowledge of SAP software

  • Aircraft Technician-Mechanic at Innotech-Execaire Aviation Group
    Jul 2010 - Aug 2010 · 2 mos

    Aircraft Technician-Mechanic Aircraft: Bombardier Global Express, Challenger 601,604 and 605 • Inspection • Heavy maintenance (C-check) • Troubleshoot problems with aircraft structural, mechanical or hydraulic systems, and adjust and repair these systems in accordance with technical specifications, technical drawings, manuals and procedures in force; • Repair and overhaul the structural, mechanical or hydraulic systems of aircraft; • Dismantle airframes, engines or other aircraft systems for repair, overhaul and cleaning, and reassembly;