Greater Dublin
Highly motivated and people oriented, individual with 7 years experience in customer service industry and excellent communication skills. I can speak fluently in both English and Italian. Currently I work at Amazon as Selling Partner Support Associate assisting customers with their queries and guiding them clearly about pricing, payment and service processes. I am passionate about business process delivery and always looking for opportunities to expand my knowledge and skills. Interested in securing a position within an exciting employer that encourages growth and where I can contribute with my competencies to help achieve company's goals.
• Played a key role in managing all aspects of the restaurant. • Tasked with delivering a high-quality experience to guests and motivating staff to ensure an excellent customer experience. • Responsible for maintaining quality across the business and increasing profitability. • Gained strong managerial skills a strong understanding of excellent customer service. • Further developed my leadership, problem-solving and multi-tasking skills.
take care of costumer order and relay them to the kitchen staff, facilitate the filling of drink orders between customer and bar, obtain amenities for patrons with specific need, operating the coffee station, suggest additional menu item when appropriate, memorize the menu for on-demand recitation.
• Greeting and welcoming guests and providing them with a positive first impression of the organization • Tasked with delivering a high-quality experience to guests and motivating staff to ensure an excellent customer experience. • Responsible for maintaining quality across the business and increasing profitability. • Gained strong managerial skills a strong understanding of excellent customer service. • Further developed my leadership, problem-solving and multi-tasking skills.