Vaishnavi Suresh Kumar

UX Strategy | UX/UI Design | User Research

Austin, Texas, United States

About

Hi! I am Vaishnavi, a product designer with experience building digital products in fast-paced, customer focused, discovery and data driven startups. I care deeply about understanding the consumer and keeping a pulse on how their expectations are changing. I truly value exploration, transparency and collaboration and always employ qualitative/quantitative research to create solutions to delight customers. In my current role I am responsible for end to end design at LawnStarter, a marketplace for all outdoor services with B2C and B2B offerings. Previously I have worked at Spanning Cloud apps, a B2B SaaS data backup company where I led UX design across multiple products. I hold a Masters in Integrated Innovation for Products and Services from Carnegie Mellon University.

Experience

  • Senior Product Designer at HubSpot
    Dec 2022 - Present · 3 yrs 7 mos

  • Senior UX Designer at LawnStarter Lawn Care
    May 2019 - Dec 2022 · 3 yrs 8 mos

    • Responsible to drive overall UX design by transforming concept sketches, interaction models, wireframes, system architecture and user flows into detailed design. • Spearheaded all design efforts to develop and launch 150+ new products/features. • Conducted research and synthesized findings to help executives/ product owners develop strategy. • Led all design efforts to integrate practices, processes and products, during Lawn Love integration. • Created, documented and managed the company design system. • Collaborated with and mentored junior designers.

  • UX Designer at Spanning Cloud Apps
    Dec 2016 - May 2019 · 2 yrs 6 mos

    • Led end-to-end design across all company products. • Worked with cross-functional teams to create customer focused design concepts and strategies. • Established design practices and processes to standardize design philosophy across all products. • Developed and maintained Spanning’s design system and a reusable set of UX patterns. • Work includes establishing company design system and designing 45+ company features.

  • Accelerated Innovation Intern at Pitney Bowes
    May 2016 - Nov 2016 · 7 mos

    • Worked closely with the product manager to define project strategy, established opportunity directions and pitched them to business sponsors. • Designed and conducted research with 20+ clients across many cities and transformed research findings to product feature prototypes.

  • UX Researcher at Carnegie Mellon University
    Jul 2015 - May 2016 · 11 mos

    • Analysed 6000 survey responses and conducted 20+ interviews to define millennial segments for USA, India and China. Identified insights potentially impacting 763 million millennial and their behavior in domains of finance, retail, social media, healthcare and entertainment. • Developed personas and scenarios for each segment of each country. • Designed website (web and mobile), icons for segments and info graphics for research data.