Bengaluru, Karnataka, India
E-commerce Operations & Merchandising Manager with 11+ years of experience driving growth across Quick Commerce, Fashion, Grocery, and General Merchandise verticals at brands like JioMart, Reliance Ajio B2B, Victoria's Secret, and Amazon. I specialize in end-to-end merchandising strategy, site operations, and campaign execution — translating data insights into impactful storefront decisions. From scaling daily order volumes to 10K+ at JioMart to managing 400+ brands on Ajio B2B, I thrive at the intersection of strategy and execution. What I bring to the table: 🛒 Merchandising & Trade Calendar Planning across multi-category verticals 📊 Data-driven campaign optimization (CTR, GMV, conversion, MoM growth) 🖥️ CMS & Site Operations — content, banners, coupons, promotions 👥 Team Leadership — managing cross-functional stakeholders and on-ground teams 🔧 Tools: Excel, SQL, Google Analytics, Tableau, Shopify, JIRA, HubSpot, Salesforce, Claude AI I'm passionate about building scalable operations, leading teams with clarity, and consistently pushing for better user engagement and business outcomes. 📩 Open to connecting with e-commerce, merchandising, and growth professionals!