Bengaluru, Karnataka, India
Dedicated HR professional with 4.5 years of comprehensive experience, including 3.5 years in core HR Operations and partial exposure to Recruitment. Currently managing end-to-end Employee Data Management and the entire Hire-to-Retire lifecycle for a large employee base (10,000+). Well-versed in tasks such as employee profile creation, data updates, leave and exit management, payroll coordination, and query resolution. Proficient in tools like Workday, SAP SuccessFactors, ServiceNow, Letter Automation Tool, and major job portals. Skilled in onboarding, employee lifecycle management, screening, scheduling, and HR systems. Recognized for accuracy, efficiency, and strong process knowledge in maintaining sensitive employee data and delivering a seamless HR operations experience.
Managing end-to-end Employee Data Management for Middle Eastern region clients, ensuring accurate records and compliance with internal policies. Handling ServiceNow ticket creation and resolution, addressing employee queries and HR service requests within defined SLAs. Generating a range of employment letters including offer letters, experience letters, transfer letters, and other official HR communications. Collaborating with policy teams for HR policy and procedure amendments, ensuring alignment with regional compliance and business needs. Processing benefit reimbursements such as school fee reimbursements and relocation claims, ensuring timely and accurate payouts. Overseeing leave management, including long leave processing and tracking, as per organizational leave policies. Performing employment verifications for internal and external stakeholders. Acting as a Chat Support Buddy to resolve real-time HR queries, providing consistent support and enhancing employee experience.