Luxembourg
IT Product Owner / Squad Leader with 17+ years of experience in banking technology and core banking systems. I specialize in delivering large-scale financial services platforms and leading Agile teams responsible for mission-critical banking products. Currently, I lead a 16-member Agile Scrum team responsible for key Core Banking domains, including: • Overdraft Facilities • Retail Loans • Commercial / SME Loans • Deposit & Account Management • Daily Banking Operations These platforms support high transaction volumes and critical financial operations, requiring strong coordination between technology, business, and regulatory stakeholders. My role combines product ownership, IT project leadership, and domain expertise in banking, ensuring that complex financial products are delivered in a scalable, secure, and customer-focused way. Key areas of expertise include: • Core Banking Systems • Banking Credit Products (Overdraft, Retail & Commercial Loans) • Agile Product Ownership & Scrum Leadership • IT Project Management • Banking Operations & Digital Transformation • Cross-functional stakeholder management • Regulatory and operational risk alignment • High-volume financial transaction systems Over the years I have successfully delivered multiple banking solutions that improved customer experience, operational efficiency, and system reliability, while managing multidisciplinary technology teams. I am particularly interested in banking technology, digital banking transformation, and large-scale financial platforms within international and consulting environments.
Leading an Agile Scrum team of 16 members (Business Analysts, Developers, and QA) responsible for key Core Banking domains, including Overdraft Facilities, Retail Loans, Commercial Loans, Deposit & Account Management, and Daily Banking Operations. Managing product roadmap, backlog, and quarterly capacity planning, aligning team workload with business priorities and maximizing delivery efficiency. Overseeing budget allocation for team resources, ensuring optimal utilization and delivery within financial constraints. Coordinating cross-functional collaboration between product, business, legal, and technology teams to deliver scalable, compliant banking solutions. Delivered features such as flexible credit limits, real-time monitoring, and automated alerts, improving customer experience and operational efficiency. Optimized system performance to support high-volume financial transactions, ensuring reliability of critical banking services. Implementing Agile practices using Azure DevOps, enhancing release management, transparency, and continuous improvement. Mentoring team members and fostering a collaborative Agile culture focused on professional growth and high performance.
Leading a team of 16 professionals (Business Analysts, Developers, and QA) in the Retail & Corporate Loans domain, overseeing the roadmap and ensuring iterative, timely deliveries. Managing all IT changes, coordinating CAB approvals, and planning production releases while ensuring compliance with ITIL processes. Overseeing release lifecycles via Azure DevOps/TFS, implementing rollback and contingency plans for critical deployments. Communicating release schedules and impacts to technical teams and business stakeholders, reducing operational risks. Delivering features enhancing loan transaction processing, real-time monitoring, and automated notifications.
Worked as a Business Analyst for over 10 years in various banking domains, including staff loans, retail loans, and commercial loans. Key Responsibilities: *Gathering, analysing, and documenting business requirements for various IT projects. *Collaborated with cross-functional teams to ensure alignment between business needs and IT solutions, driving efficiency and process improvements. *Facilitated workshops and meetings with stakeholders to identify business needs, assess current processes, and define solutions. *Produced detailed business requirement documents (BRDs), use cases, user stories, and process flow diagrams for development teams. *Worked closely with product owners and technical teams to define acceptance criteria and ensure clear communication of requirements. *Supported project management teams by creating project timelines and milestones, ensuring smooth execution of projects. *Conducted user acceptance testing (UAT) to ensure the solution met business requirements. *Analysed data to identify trends and provide actionable insights for informed decision-making. *Supported change management efforts by facilitating user training and communicating process updates.