James Russell

About

I've designed digital products with 100M+ user installs and 50M+ DAU on Microsoft Windows ...and 10M+ user installs for iOS, Android, Xbox, smart TVs and the responsive web. Expert in machine learning and AI powered experiences, currently working with large language models. I'm passionate about interfaces, technology, the internet and design ethics.

Experience

• Design Director at Spotify
  Dec 2025 - Present · 7 mos

• Microsoft (7 yrs 7 mos)
  • Principal Group Design Manager
    Jul 2024 - Dec 2025 · 1 yr 6 mos

    Leading the Conversation & Response Quality team for M365 Copilot.

  • Principal Designer
    Aug 2019 - Jul 2024 · 5 yrs

  • Senior UX Designer (Consultant)
    Jun 2018 - Jul 2019 · 1 yr 2 mos

• Director at Supraliminal
  Sep 2014 - Aug 2020 · 6 yrs

  UX/Product design consulting. - Research & discovery - Product strategy & OKRs - Information architecture - Interaction design - Prototyping - UX design - Usability testing

• Senior Product Designer (Consultant) at Financial Times
  Feb 2018 - Jun 2018 · 5 mos

• Lead UX then Head of Product (Consultant) at FarePilot
  Oct 2016 - Dec 2017 · 1 yr 3 mos

  FarePilot was a start-up helping ride-hail drivers (like Uber and Lyft) find more customer hotspots through data science. It shut down in 2020. Redesigned the FarePilot smartphone app through multiple iterative, user-tested releases to present richer data, be more flexible for feature expansion and to better communicate its capabilities. Also designed and helped develop the FarePilot website, an internal dashboard and data visualisations in Tableau. Later asked to step in to the Head of Product role, including direct management and recruiting of the data science team.